Product Delivery Manager- Cloud Foundational Services

Security Capital Research; Jersey City (NJ); On-site; USD 130,000 - 170,000; Full time

Job summary

JP Morgan Chase is seeking a Product Delivery Manager within Cloud Foundational Services (CFS) supporting Site Reliability Engineering teams. You will lead end-to-end product delivery, coordinate with engineering and stakeholders, and drive efficient implementations that improve customer experiences.

This role emphasizes data-driven delivery, release management, and roadmapping for cloud platforms across GCP and AWS, requiring strong communication and collaboration across multi-disciplinary

Qualifications

• 5+ years in product delivery or related domain.
• Experience with release management and deployment processes.
• Excellent communication and stakeholder engagement skills.
• Enterprise-scale cloud experience with GCP and AWS.
• Domain knowledge in Infrastructure or Technology Platforms.

Responsibilities

• Leads end-to-end product delivery including intake, dependency management, release, and performance reporting.
• Manages timelines and dependencies, monitors blockers, and coordinates with stakeholders.
• Participates in defining the product component roadmap and backlog.
• Liaises with customers and internal stakeholders to refine requirements and delivery timelines.
• Participates in quarterly planning with engineering teams.
• Refines feature requests with engineering and collaborators.
• Leads data-driven innovation to optimize the delivery lifecycle.

Skills

Stakeholder engagement

Delivery excellence

Data analytics

Communication

Tools

Jira

Confluence

GCP

AWS

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Participates in defining the product component roadmap and backlog
• Liaises with customers andinternal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participates in the quarterly planning process with engineering teams
• Refines features requests in collaboration with engineering and collaborates
• Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision‑making processes within the domain context
• Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required
• Domain knowledge or previous experience within Infrastructure or Technology Platforms

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Previous team management experience
• Working knowledge of Agile methodologies and tools such as Jira, Confluence