Product Delivery Manager- Cloud Foundational Services

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 120,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Product Delivery Manager within Cloud Foundational Services (CFS) to drive end-to-end product delivery and optimize customer experiences. You will lead intake, dependencies, releases, and governance with SRE teams to enable timely implementations.

You will coordinate with customers and internal partners, refine requirements, and guide delivery timelines while applying data-driven approaches to improve efficiency across the delivery lifecycle.

Qualifications

• 5+ years of experience in product delivery or a relevant domain.
• Strong delivery capabilities and track record of continuous improvement.
• Experience with release management and deployment strategies.
• Excellent communication and stakeholder influence skills.
• Experience with public cloud providers at enterprise scale (GCP, AWS).
• Domain knowledge in Infrastructure or Technology Platforms.

Responsibilities

• Lead end-to-end product delivery processes and dependency management.
• Manage timelines, blockers, resourcing, and stakeholder liaison.
• Contribute to defining the product component roadmap and backlog.
• Refine requirements with customers and internal partners and provide feedback on timelines.
• Participate in quarterly planning with engineering teams.
• Drive data-driven innovation to optimize delivery lifecycle.

Skills

Stakeholder management

Cloud platforms

Release management

Agile tooling

Tools

Jira

Confluence

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Participates in defining the product component roadmap and backlog
• Liaises with customers andinternal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participates in the quarterly planning process with engineering teams
• Refines features requests in collaboration with engineering and collaborates
• Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required
• Domain knowledge or previous experience within Infrastructure or Technology Platforms

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Previous team management experience
• Working knowledge of Agile methodologies and tools such as Jira, Confluence