Product Delivery Manager

Jobtailor; Nevada (IA); On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor is seeking an experienced Scrum Master to organize and facilitate Scrum ceremonies, collaborate with Product Managers, and guide cross-functional teams through backlog management and delivery. You will ensure timely resolution of issues, maintain backlog clarity, and drive continuous improvement in agile practices.

The role emphasizes stakeholder collaboration, adherence to governance standards, and the ability to unblock teams and optimize delivery performance in a product development

Qualifications

• Bachelor’s degree or equivalent mix of education and experience.
• 5+ years of project management experience in product development environment.
• Experience leading scrum projects and cross-functional teams.

Responsibilities

• Facilitate daily stand-ups, sprint planning and reviews, and retrospectives.
• Keep Scrum events productive and timeboxed.
• Manage and refine product backlog with Product Managers.
• Monitor backlog progress and ensure timely issue resolution.
• Lead delivery planning to deliver high-quality products on schedule.

Skills

Agile/scrum facilitation

Stakeholder management

Communication skills

Risk assessment

Problem solving

Delivery leadership

Influence without authority

Education

Bachelor’s degree in business/engineering/computer science

High school diploma or GED

Tools

Project management tools

Job description

• Organizes and facilitates daily stand-ups, sprint planning, sprint reviews, retrospectives, and refinements.
• Ensures Scrum events are productive and kept within the timebox.
• Collaborates with Product Manager(s) to manage the technical/support backlog.
• Ensures backlog items are well-defined and ready for the project team to work on.
• Tracks and reports on the progress of backlog items and ensures timely resolution of support issues.
• Provides support for product-related issues and ensures timely resolution.
• Partners with the support team to address customer concerns and feedback.
• Implement best practices for product support and continuous improvement.
• Supports third-party apps as needed.
• Provides deployment process support.
• Identifies and removes obstacles hindering the project team’s progress.
• Ensures the team has necessary resources and support to complete work.
• Provides insights on Agile principles and practices with the project team.
• Supports the team and members to become more self-organized, versatile, and enhance the team’s skills and overall performance.
• Leads the planning, coordination, and execution of delivery activities to ensure scalable, stable, and high-quality products are delivered on time.
• Ensures all work complies with established compliance, security, and governance standards while maintaining delivery excellence across the product lifecycle.

Requirements

• High school diploma or GED required
• Bachelor’s degree in business, engineering, computer science, relative field or an equivalent combination of education and experience preferred
• Minimum five (5) years of experience in project management, preferably in a product development environment
• Demonstrated experience of managing successful projects required
• Experience working in cross-functional environment(s) with engineering, product, support, and business stakeholders
• Experience leading through influence; leading a scrum project team
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAF3 Scrum Master (SSM) preferred
• Project Management Professional (PMP) or equivalent delivery certification preferred
• Formal Agile training strongly preferred
• Advanced knowledge of Agile and Scrum frameworks
• Strong understanding of software development lifecycles and delivery methodologies
• Knowledge of product and technical backlog management
• Understanding of enterprise governance, compliance, security, and quality standards
• Familiarity with post release support models, incident management, and continuous improvement practices
• Proficiency in project management tools and software preferred
• Strong facilitation skills to lead Scrum ceremonies, planning sessions, and retrospectives effectively
• Excellent verbal and written communication skills
• Ability to identify, remove, or escalate impediments impacting team performance and delivery outcomes
• Strong analytical and problem-solving skills to assess risks, address delivery challenges, and drive process improvements
• Ability to lead through influence, aligning cross-functional teams without direct authority
• Effective stakeholder management skills including coordination with product, engineering, support and business partners
• Ability to deliver scalable, stable, and high-quality products on time while ensuring alignment with compliance, security, and governance standards
• Ability to drive continuous improvement by leveraging Agile metrics, retrospectives, and feedback loops
• Ability to adapt delivery approaches to evolving business needs, team maturity, and technical complexity.

Core Competencies

Demonstrates expertise in Agile and Scrum frameworks, ensuring effective project management and delivery of high-quality products. Proficient in backlog management, stakeholder coordination, and continuous improvement practices to enhance team performance and compliance.