Product Delivery & Feature Flag Governance Lead

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Delivery Manager to lead end-to-end delivery, governance, and platform health initiatives for feature management across engineering teams.

You will drive adoption of standard release processes, tooling integrations, and organizational change management to improve developer experience and risk controls. The role interfaces with Product, Engineering, Release Management, Risk, and Controls to operationalize new platform capabilities and ensure scalable

Qualifications

• Formal training or certification on product engineering concepts and 5+ years applied experience.
• Demonstrated ability to execute operational management and change readiness activities across complex environments.
• Experience leading large-scale operational, governance, or process transformation initiatives across multiple technology teams.
• Demonstrated success driving organizational adoption of new tools, standards, processes, or operating models.
• Strong program management skills coordinating multiple workstreams and dependencies.
• Experience developing governance frameworks, compliance reporting, scorecards, and metrics for executives.
• Ability to influence technical and non-technical stakeholders without direct authority.
• Strong written and verbal communication, including training materials and readiness plans.
• Ability to analyze operational data and develop scalable platform health solutions.

Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, and performance reporting.
• Own operational governance programs driving adoption of feature management standards across engineering.
• Lead enterprise initiatives focused on feature flag lifecycle management and retirement compliance.
• Partner with Product and Engineering to operationalize governance controls, release automation, templates, and CI/CD integrations.
• Develop and execute organizational change management plans to adopt new processes and operating models.
• Establish governance metrics, scorecards, and executive reporting to improve platform health.
• Facilitate cross-functional working groups, trainings, and readiness activities.
• Coordinate exception management, escalation pathways, and stakeholder communications.

Skills

Program management

Change management

Stakeholder influence

Governance frameworks

Executive reporting

Cross-functional leadership

Communication skills

Operational excellence

Tools

Harness

Split

LaunchDarkly

Job description

JPMorgan Chase & Co. is seeking a Product Delivery Manager to lead end-to-end delivery, governance, and platform health initiatives for feature management across engineering teams.

You will drive adoption of standard release processes, tooling integrations, and organizational change management to improve developer experience and risk controls. The role interfaces with Product, Engineering, Release Management, Risk, and Controls to operationalize new platform capabilities and ensure scalable