Product Delivery & Feature Governance Lead

JPMorgan Chase & Co.

Wilmington (DE)

On-site

USD 120,000 - 170,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. invites a Product Delivery Manager within the Experimentation Team in Digital Product to shape the future of feature management, guiding scalable delivery and governance across engineering teams worldwide.

You will lead end-to-end delivery processes, drive adoption of platform capabilities, and partner with Product and Engineering to reduce technical debt, improve release efficiency, and enhance developer experience in Wilmington, Delaware.

Qualifications

Formal training or certification in product engineering concepts with 5+ years applied experience.
Ability to execute operational management and change readiness activities across complex, multi‑team environments.
Experience leading large‑scale operational, governance, or process transformation initiatives across multiple technology teams.
Demonstrated success driving organizational adoption of new tools, standards, processes, or operating models in a complex environment.
Strong program management skills to coordinate multiple workstreams, manage dependencies, and drive execution across diverse stakeholder groups.
Experience developing governance frameworks, compliance reporting, scorecards, and operational metrics for executive-level audiences.
Ability to influence technical and non-technical stakeholders without direct authority.
Strong written and verbal communication skills, including training materials and readiness plans.
Ability to analyze operational data, identify process gaps, and develop scalable solutions that improve platform health and governance compliance.

Responsibilities

Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and performance reporting, while identifying opportunities to improve efficiencies and functional coordination.
Own operational governance programs that drive adoption of feature management standards, policies, and best practices across engineering organizations.
Lead enterprise initiatives focused on feature flag lifecycle management, including aged flag remediation, technical debt reduction, ownership tracking, and retirement compliance.
Partner with Product and Engineering teams to operationalize new platform capabilities such as governance controls, release automation, policy enforcement, standardized templates, and CI/CD integrations.
Develop and execute organizational change management plans to support adoption of new feature management processes, controls, and operating models.
Establish governance metrics, compliance scorecards, and executive reporting to improve platform health, operational discipline, and developer experience.
Facilitate cross-functional working groups, training sessions, and readiness activities to drive awareness, adoption, and process adherence across engineering teams.
Coordinate exception management processes, escalation pathways, and stakeholder communications related to governance controls, release standards, and platform policies.
Support audit, risk, and control activities by partnering with stakeholders to document processes, track remediation actions, and demonstrate adherence to governance requirements.
Drive continuous improvement initiatives that reduce manual effort, improve control execution, and increase consistency across release and feature management practices.