Product Data Analyst

DataCamp; United States; Remote; USD 60,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a (Senior) Product Data Analyst, where you will empower clients through insightful reporting and data analysis. In this dynamic role, you'll collaborate with talented teams to optimize client reporting capabilities and ensure high data quality. Your expertise in SQL and BI tools will be crucial in transforming complex data into actionable insights, driving data-driven decision-making. With a commitment to continuous learning and a supportive culture, this innovative firm offers exciting challenges and the chance to make a meaningful impact in the world of data and AI. Embrace the opportunity to grow and thrive in a vibrant, international environment.

Benefits

Flexible working hours

Yearly learning budget

International company retreats

Yearly IT equipment refreshment

Best-in-class medical insurance

Qualifications

• 3+ years of experience in product or client reporting analytics.
• Highly skilled in SQL and BI tools with strong storytelling abilities.

Responsibilities

• Analyze client usage of reporting tools and suggest improvements.
• Generate internal reports for customer success and monitor opportunities.

Skills

SQL

Storytelling

Problem-solving

Interpersonal skills

Education

Bachelor's degree in a related field

Tools

Tableau

Looker

PowerBI

Job description

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 14 million learners and 5,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

As a (Senior) Product Data Analyst at DataCamp, you will play a pivotal role in building and maintaining world-class client reporting capabilities. Reporting to the Director of Analytics, you will ensure that our customers understand the value of our platform by making it easy for them to accurately track how their users are leveraging and improving their skills using DataCamp. You'll be deeply involved in working with the product and customer success teams to optimize our client reporting portal, data connectors (APIs), and internal dashboards.

You will influence changes by bringing data to the table and promoting data-driven development and decision-making. To be successful, you will need to collaborate with a strong team of software engineers, data scientists, data engineers, product managers, and customer success leaders. You will get to do all of this while leveraging DataCamp's rich data and state-of-the-art data science infrastructure.

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Perform analyses on how our external and internal B2B clients use our reporting tools and services, providing improvement recommendations to the product management team.
• Generate and maintain comprehensive internal reports and dashboards for the customer success team to monitor and identify opportunities for our clients.
• Ensure high data quality standards by maintaining accuracy and consistency across internal dashboards and client product reporting tools.
• Keep our internal documentation, like data dictionaries, up to date and continuously provide recommendations on existing and new metric definitions to ensure our customers can easily use and find value in the data we provide.
• Partner with the customer success and learning solutions teams to work on key accounts by attending meetings to help gather requirements, explain our data and present insights to customers.
• Mentor and support team members in analytics best practices, raising the analytics IQ of the customer success and product teams.

Qualifications

• Has 3+ years of experience in product, client reporting analytics or a related field.
• Has strong storytelling skills with a track record of presenting to both technical and non-technical audiences.
• Is highly skilled in SQL and has 2+ years of experience using BI Tools (Tableau, Looker, PowerBI, etc.).
• Can easily connect analytics solutions to business outcomes.
• Has strong problem-solving skills, with an ability to come to rigorous and defensible solutions to complex and open-ended problems.
• Strong interpersonal and relationship-building skills.
• Has a passion for DataCamp’s mission of data and AI literacy.

Why Datacamp?

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible!
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

Our competitive compensation package offers additional benefits. On top of your salary you will also receive extra legal benefits such as best-in-class medical insurance including dental and vision. Depending on your location additional benefits might be available to you.

At DataCamp, we value diverse experiences and perspectives. If you’re excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!