Product Consulting and Technical Client Implementations Advisor

TRS Recovery Services; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Fiserv is seeking a seasoned Product Consulting and Technical Client Implementations Advisor to lead DNA implementation and configuration for financial institutions. You will collaborate with product, development, and professional services teams to ensure successful platform adoption and data integrity.

You will design validation strategies, map data, run conversions, and translate client requirements into scalable configurations.

Qualifications

• 8+ years of experience supporting core banking implementations, conversions, mergers, acquisitions, or financial technology solutions for financial institutions.
• 6+ years of hands-on experience implementing, configuring, or supporting DNA functionality, modules, workflows, security settings, integrations, or related platform capabilities.
• 6+ years of experience leading client-facing implementation activities, including discovery sessions, solution workshops, requirements gathering, testing support, production readiness, or go-live support.

Responsibilities

• Lead DNA implementation and configuration activities for new client implementations, mergers, acquisitions, and strategic consulting engagements.
• Consult with financial institutions to assess business processes, operational workflows, technical requirements, implementation readiness, and platform configuration needs.
• Translate client requirements into scalable implementation designs across DNA modules, product parameters, security settings, user access, workflows, integrations, and supporting applications.
• Design and execute conversion validation strategies, including data mapping, transformation, reconciliation, balancing, quality review, exception analysis, and post-conversion validation.
• Build and maintain SQL queries, validation reports, reconciliation processes, and conversion utilities to support implementation accuracy and data integrity.
• Partner with Product, Development, Technical Services, Conversion Engineering, Operations, and Professional Services teams to resolve implementation issues and improve delivery outcomes.
• Contribute to implementation modernization through reusable assets, documented standards, process improvements, automation opportunities, and AI-enabled validation approaches.

Skills

SQL

Data analysis

Client-facing

Requirements gathering

Stakeholder management

Financial technology

Education

Bachelor's Degree or higher

Tools

DNA Conversion Engine

Oracle

Validation platforms

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Product Consulting and Technical Client Implementations Advisor

About your role:

As a Product Consulting and Technical Client Implementations Advisor, you will support DNA implementations, conversions, mergers, acquisitions, optimization engagements, and professional services initiatives for financial institution clients. You will partner with clients, implementation teams, conversion specialists, product teams, development teams, and executive stakeholders to configure solutions, validate outcomes, improve delivery processes, and support successful platform adoption.

What you'll do:

• Lead DNA implementation and configuration activities for new client implementations, mergers, acquisitions, and strategic consulting engagements.
• Consult with financial institutions to assess business processes, operational workflows, technical requirements, implementation readiness, and platform configuration needs.
• Translate client requirements into scalable implementation designs across DNA modules, product parameters, security settings, user access, workflows, integrations, and supporting applications.
• Design and execute conversion validation strategies, including data mapping, transformation, reconciliation, balancing, quality review, exception analysis, and post-conversion validation.
• Build and maintain Structured Query Language (SQL) queries, validation reports, reconciliation processes, and conversion utilities to support implementation accuracy and data integrity.
• Partner with Product, Development, Technical Services, Conversion Engineering, Operations, and Professional Services teams to resolve implementation issues and improve delivery outcomes.
• Contribute to implementation modernization through reusable assets, documented standards, process improvements, automation opportunities, and artificial intelligence-enabled validation approaches.

Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 8+ years of experience supporting core banking implementations, conversions, mergers, acquisitions, or financial technology solutions for financial institutions.
• 6+ years of hands‑on experience implementing, configuring, or supporting DNA functionality, modules, workflows, security settings, integrations, or related platform capabilities.
• 6+ years of experience leading client‑facing implementation activities, including discovery sessions, solution workshops, requirements gathering, testing support, production readiness, or go‑live support.
• 6+ years of experience using Structured Query Language (SQL), Oracle, data analysis, validation, reconciliation, balancing, or technical troubleshooting in implementation or conversion environments.
• 6+ years of experience translating business requirements into product configuration, technical implementation designs, operational workflows, or client‑ready documentation.
• Ability to facilitate client discussions, present implementation recommendations, document risks and decisions, and influence cross-functional stakeholders through data-supported analysis.
• Bachelor's Degree or higher in Business, Finance, Information Systems, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with DNA Conversion Engine, conversion automation frameworks, validation platforms, or balancing methodologies.
• Experience integrating third‑party solutions, ancillary banking systems, or custom applications with core banking platforms.
• Experience creating implementation methodologies, governance frameworks, reusable delivery assets, or knowledge management resources.
• Lean, Six Sigma, operational excellence, or process improvement experience.

How you'll work:

This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well‑being.
• Paid holidays and generous time away policies.
• No‑cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extr