Product Consultant

Daxko; Birmingham (AL); Hybrid; USD 47,406 - 78,220; Full time

Benefits offered by this job

Flexible paid time off

Health, dental, and vision insurance

Monthly fitness reimbursement

401(k) matching

Hybrid and Remote work

Job summary

Daxko is hiring a Product Consultant to guide mission-driven organizations through launching and adopting Daxko software that helps them run their communities better. You’ll own the relationship from implementation through long-term adoption, combining consulting, training, and hands-on problem-solving to ensure real value from the investment.

Travel: about 25%. You will lead launches, configure solutions, and partner with customers post-launch to optimize workflows and training, delivering

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• 1–2 years in consulting, customer success, training, implementation, or client-facing role.
• Strong communication skills and ability to build trust with customers.
• Creative, resourceful approach to solving complex problems.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead customers through a successful launch of the Daxko products they've purchased.
• Own small to mid-sized implementation projects, configuring solutions that match customer goals.
• Recommend best practices to help organizations get more value from the software.
• Partner with customers after launch to build adoption and effective workflows.
• Deliver training and coaching to help teams become confident using the product.
• Work cross-functionally with internal teams to keep projects moving and communicate clearly.

Skills

Communication

Project management

Problem solving

Customer relationships

Training

Cross-functional collaboration

Education

Bachelor's degree in Business

Tools

CRM software

Job description

Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.

About The Role

As a Product Consultant, you'll guide mission-driven organizations through launching and adopting Daxko software that helps them run their communities better. You'll own the relationship from implementation through long-term adoption, combining consulting, training, and hands-on problem-solving to make sure every customer gets real value from their investment.

Travel: about 25%

What You'll Do

• Lead customers through a successful launch of the Daxko products they've purchased
• Own small to mid-sized implementation projects, configuring solutions that match each customer's goals
• Recommend best practices that help organizations get more value from their software
• Partner with customers after launch to build strong adoption and effective workflows
• Deliver training and coaching that gets teams confident using the productWork cross-functionally with internal teams to keep projects moving and communication clear
• Help improve the documentation and resources other Product Consultants rely on

What You'll Bring

• Bachelor's degree in Business or a related field, or equivalent experience
• 1-2 years in consulting, customer success, training, implementation, or another client-facing role
• Strong communication skills and the ability to build trust with customers
• A creative, resourceful approach to solving complex problems
• Comfort managing multiple projects at once in a fast-paced environment
• Confidence handling difficult conversations with professionalism

Nice to have

• Experience in fitness, wellness, or membership-based organizations (such as a fitness instructor or personal trainer)
• Experience with member management or CRM software

Additional information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

Benefits

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Hybrid and Remote work

All your information will be kept confidential according to EEO guidelines.

Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.

The pay range for this role is $47,406 – $78,220 per year.