Product Configuration Architect I–II

Excellus BCBS; City of Utica (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Excellus BCBS in Utica, NY, is seeking a Product Configuration Technical Analyst to manage end‑to‑end product configuration data, design, and maintenance controls. This role partners with Product & Contract Management and other business areas to drive design processes for configuration items built in core and integrated systems.

The position emphasizes architecting solution designs, implementing improvements, and testing and troubleshooting interfaces, reports, and software changes.

Qualifications

• Bachelor’s degree required in a related field.
• Extensive experience in process management and improvement preferred.
• Strong analytical and documentation skills required.

Responsibilities

• Architect product configuration solutions and define design standards.
• Lead change control processes and ensure regulatory compliance.
• Collaborate with IT, Product & Contract, Sales and Enrollment Operations.
• Develop interfaces, reports, and ad‑hoc analytics to support business needs.
• Mentor and guide junior staff and coordinate across locations.

Skills

Process architecture

Stakeholder collaboration

Change management

Testing & QA

Documentation

Strategic planning

Education

Bachelor’s degree in Business Administration, Computer Science or related field

Eight years of experience in operations/process management/improvement

Job description

Excellus BCBS in Utica, NY, is seeking a Product Configuration Technical Analyst to manage end‑to‑end product configuration data, design, and maintenance controls. This role partners with Product & Contract Management and other business areas to drive design processes for configuration items built in core and integrated systems.

The position emphasizes architecting solution designs, implementing improvements, and testing and troubleshooting interfaces, reports, and software changes.