Product Compliance Specialist (On-site)

Kaplan Early Learning Company; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Maternity/Paternity Leave

Childcare Discounts

Medical Insurance

401(k) Plan

Job summary

Kaplan Early Learning Company in Winston-Salem, NC, is seeking a Product Compliance Specialist to support our product safety and regulatory program for children's products and related merchandise. The ideal candidate will coordinate testing, maintain CPCs and documentation, and collaborate with suppliers and third-party labs to ensure compliance with CPSIA, ASTM F963, and CPC requirements.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple

Qualifications

• Requires strong attention to detail and accuracy with excellent organizational and follow-up skills.
• Ability to manage multiple products, projects, and deadlines simultaneously.
• Experience with U.S. consumer product safety requirements including CPSC regulations is preferred.
• Proficiency with Microsoft Excel, Outlook, Word; PeopleSoft is a plus.

Responsibilities

• Coordinate product safety and compliance testing with suppliers, manufacturers, and third-party testing laboratories.
• Collect, review, organize, and maintain product compliance documentation such as CPCs and lab test reports.
• Track products through testing and compliance approval processes; follow up on documentation and approvals.
• Assist with determining testing and documentation requirements for new and existing products.
• Maintain electronic compliance records by product/item number and supplier.
• Enter compliance data into relevant registries for import items.
• Review test reports for completeness and escalate discrepancies.
• Ensure compliance with CPSIA, ASTM F963, CPSC regulations, lead/phthalate limits, and labeling requirements.
• Coordinate product samples and information needed by third-party laboratories.
• Communicate testing failures or deficiencies to internal teams and suppliers and track corrective actions.
• Support recall, corrective-action, or regulatory-response activities as needed.

Skills

Attention to detail

Organizational skills

Follow-up skills

Written and verbal communication

Education

Degree in Natural Sciences or environmental Engineering preferred

Tools

Microsoft Excel

Outlook

Word

PeopleSoft

Job description

Kaplan Early Learning Company is seeking to hire a Product Compliance Specialist (On-site).

For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricula to enriching classroom environments and innovative technology solutions, Kaplan's products and services inspire a lifelong love of learning in children and educators. At Kaplan, we come to work every day knowing that we are making an impact on children, families, and educators not only in our local communities, but around the world!

We are a national leader in the early childhood educational market, and we remain focused on what makes our organization different - Our People! If you are looking to join an organization where your talents are recognized, we're the team to join. It's often said when you join the Kaplan team you never want to leave - so prepare yourself to partner with a passionate staff who celebrates an average tenure of 15 plus years!

About the Position:

The Product Compliance Specialist supports the company's product safety and regulatory compliance program, with a primary focus on children's products, toys, educational materials, and related merchandise. This position coordinates product testing, maintains compliance documentation, communicates with suppliers and third-party testing laboratories, and helps ensure products meet applicable U.S. safety and regulatory requirements.

The ideal candidate is highly organized, detail-oriented, and skilled at managing multiple projects and deadlines, with experience implementing CPSC regulations for children's products and an interest in expanding their product safety and compliance expertise.

Position Responsibilites:

• Coordinate product safety and compliance testing with suppliers, manufacturers, and third-party testing laboratories.
• Request, collect, review, organize, and maintain product compliance documentation, including laboratory test reports, Children's Product Certificates (CPCs), and other required records.
• Track products through the testing and compliance approval process and follow up on outstanding documentation, samples, testing, corrective actions and approvals.
• Assist with determining testing and documentation requirements for new and existing products.
• Maintain accurate and organized electronic compliance records by product/item number and supplier.
• Enter compliance data into CPSC Product Registry for import items.
• Review test reports and supporting documents for completeness and elevate discrepancies or potential compliance issues.
• Support compliance with applicable consumer product safety requirements including CPSIA, ASTM F963, CPSC regulations, lead and phthalate limits, small parts requirements, labeling, tracking labels, and other applicable children's product requirements.
• Coordinate product samples and information needed by third-party testing laboratories.
• Communicate testing failures or documentation deficiencies to appropriate internal teams and suppliers and assist in tracking corrective actions through resolution.
• Support product development, purchasing, merchandising, quality, and other departments with product compliance questions and documentation.
• Assist with maintaining internal compliance procedures, checklists, databases, andreporting.
• Support product recall, corrective-action, or regulatory-response activities as needed.
• Assist with the investigation and resolution of customer product concerns, quality issues, and product safety inquiries.
• Perform other product compliance and quality-related duties assigned.

EDUCATION/EXPERIENCE:

• Degree in Natural Sciences or environmental Engineering preferred.
• 2–5 years of related experience in product compliance, product safety, quality assurance, product development, laboratory testing, purchasing, vendor management, or a related function preferred.
• Experience working with or supporting compliance with U.S. consumer product safety requirements, including CPSC regulations, strongly preferred.
• Requires strong attention to detail and accuracy with excellent organizational and follow-up skills.
• Ability to manage multiple products, projects, and deadlines simultaneously.
• Strong written and verbal communication skills, with the ability to communicate effectively with suppliers, manufacturers, testing laboratories, vendors, and internal departments.
• Proficiency with Microsoft Excel, Outlook, Word, and related business systems, PeopleSoft experience a plus.
• Ability to read, interpret technical documentation, including laboratory test reports, product specifications, certificates, and regulatory/compliance documentation.
• Strong research, analytical, and problem-solving skills, including the ability to investigate unfamiliar regulatory requirements.
• Familiarity with children's products, toys, educational products, consumer products, or product development/manufacturing preferred.
• Experience maintaining detailed records, databases, spreadsheets, or project trackers a plus.

Benefits Include:

• Paid Time Off including holidays
• Paid Maternity/Paternity Leave Supplemental Program
• Childcare Discounts
• Medical, Dental, Vision Insurance
• Matching 401(k) Plan plus a suite of financial educational services to include consultations with licensed representatives
• Short-term disability and long-term disability income replacement programs through Voya Insurance
• Educational Tuition Assistance
• Verizon and AT&T Discount
• YMCA Discount
• Employee Referral Bonus
• LifeMart Discount Shopping Website
• Kaplan Outlet Center Discount
• Pet Insurance

Kaplan Early Learning Company is an Equal Opportunity Employer. We embrace differences, welcome diversity and value a culture of respect.