Product Compliance Project Manager

Caesars Sportsbook & Casino; Las Vegas (NV); On-site; USD 90,000 - 150,000; Full time

Job summary

Caesars Sportsbook & Casino in Las Vegas seeks a results-driven Project Manager to lead the Product Compliance program, coordinating with Product Technology, Regulatory Compliance, and operations to secure approvals for new markets and products across North America.

This role removes blockers, mentors self-organizing teams, and drives efficient submission plans with clear KPIs and risk management to accelerate compliant market rollouts and ensure timely certifications.

Qualifications

• 2–4 years of experience in project delivery as PM/Program Manager.
• Knowledge of product or IT delivery processes used in the market.
• Experience working with Jira and Confluence.

Responsibilities

• Lead projects from a Product Compliance perspective to rollout Caesars Digital’s newest technology into new states across North America where iGaming, digital and retail sports betting is legal.
• Inform the Product Technology groups regarding approval timelines for new markets, new products, and steady state updates to existing products.
• Within the domain of Caesars Digital’s regulated markets, develop efficient processes focused on repeatability and scale of the submission and approval process.
• Be hands-on and work closely with the Product Technology development teams to solve problems, not just delegate and track.
• Build and maintain a submission and approval plan that tracks the milestones and dependencies across all project workstreams.
• Track, surface, and mitigate project risks before they adversely impact the project timeline.
• Liaise with third party independent test labs to ensure timely certification of all Caesars Digital products.
• Work the VP – Product and Technical Compliance to shape and make key decisions on objectives, scope, timescales, deliverables towards approval and gain key stakeholder engagement.
• Act as the key project escalation point for Product Compliance, actively working with technical and non-technical stakeholders to identify and agree the best options to resolve issues throughout the project.
• Improve efficiency of the submission process.
• Guide Product Compliance in how to successfully be agile
• Follow up on and implement (or help to implement) any retrospective action items
• Help drive the Product Compliance toward a more healthy and effective agile process
• Provide general support for the Product Compliance group.

Skills

Program management

Agile methodologies

Stakeholder management

Cross-functional collaboration

Jira

Confluence

Problem solving

Communication skills

Risk management

Tools

Jira

Confluence

Job description

Job Description

The purpose of the role is to lead Project Management for the Product Compliance organization and work in conjunction with the Product Technology development teams, Regulatory Compliance, and operations towards delivering projects of varying size and complexity by organizing the efforts to obtain product approvals. Also, guiding and mentoring team(s) on how to get the most out of self-organization. Removing impediments/blockers or guiding the team to remove impediments from our objectives and pillars. Continuously delivering optimal team performance in line with benchmarking, agreed metrics/KPIs and associated scorecards.

Responsibilities

• Lead projects related from a Product Compliance perspective to roll out Caesars Digital’s newest technology into new states across North America where iGaming, digital and retail sports betting is legal.
• Inform the Product Technology groups regarding approval timelines for new markets, new products, and steady state updates to existing products.
• Within the domain of Caesars Digital’s regulated markets, develop efficient processes focused on repeatability and scale of the submission and approval process.
• Be hands-on and work closely with the Product Technology development teams to solve problems, not just delegate and track.
• Build and maintain a submission and approval plan that tracks the milestones and dependencies across all project workstreams.
• Track, surface, and mitigate project risks before they adversely impact the project timeline.
• Liaise with third party independent test labs to ensure timely certification of all Caesars Digital products.
• Work the VP – Product and Technical Compliance to shape and make key decisions on objectives, scope, timescales, deliverables towards approval and gain key stakeholder engagement.
• Act as the key project escalation point for Product Compliance, actively working with technical and non-technical stakeholders to identify and agree the best options to resolve issues throughout the project.
• Improve efficiency of the submission process.
• Guide Product Compliance in how to successfully be agile
• Follow up on and implement (or help to implement) any retrospective action items
• Help drive the Product Compliance toward a more healthy and effective agile process
• Provide general support for the Product Compliance group.

Qualifications

• 2 to 4 years’ experience in Project Delivery, as a Program Manager, Project Manager, or equivalent.
• Detailed knowledge of Product or IT delivery processes and approaches in use across the market
• Strong customer focus recognizing internal and external customers, establishing effective relationships, and demonstrating a thorough understanding of customer needs.
• Experience in process management and process improvement, specifically within an agile Product organization.
• Experience working with Jira and Confluence
• Professional management skills including communication, networking, and influencing skills necessary to establish working relationships within the company up to board level and 3rd party development partners.
• Confident operating within a constantly changing environment, with frequent prioritization changes.
• Able to focus on strategic goals and objectives while dealing tactically with operational issues.
• Experience with tracking KPI’s and improving upon them.
• Track the progress and quality of work being performed
• Keep the project team, stakeholders, and others informed about project status and issues that may impact successful project completion.
• Ability to interact with colleagues from all disciplines. Drive delivery of your products and features.

About Us

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.