Manager, Engineering Tools & Infrastructure

Wonder Group, INC; United States; On-site; USD 128,000 - 135,000; Full time

Benefits offered by this job

equity

401(k)

medical plans

dental plans

vision plans

short term disability

long term disability

paid time off

paid vacation

paid sick leave

paid parental leave

discounted meals

exclusive perks across the WonderBrand

Job summary

Wonder Group, INC is seeking a Manager, Engineering Tools & Infrastructure to be the backbone of our hardware engineering team in Boston. You will own the core engineering software suite to enable mechanical design, documentation and release of automation products.

You will streamline CAD, PDM and PLM workflows, troubleshoot issues, enforce naming and BOM standards, and manage permissions. The role requires 3+ years with Solidworks, PDM, PLM, and Jira; on-site work three days per week.

Qualifications

• 3+ years administering CAD (Solidworks strongly preferred), PDM, and PLM software for an engineering team.
• Proven experience configuring PLM systems (e.g., Teamcenter, Arena, Propel).
• Proven experience with JIRA, creating custom automations and workflows.
• Familiarity with all lifecycle phases of hardware product development, from Prototyping to Production.
• Deep familiarity with the mechanical design process and its terminology: you understand how engineers actually work, not just how software is configured.
• A support-first mindset with the ability to calmly troubleshoot technical issues under tight project deadlines.
• Strong ability to create How-To guides and training materials for engineers on how to use our systems correctly.
• Ability to translate the ideal workflow described by an engineer into a real world process within the relevant software product.
• Bonus - familiarity with Quality Management System (QMS) implementation.

Responsibilities

• Architect and administer our core engineering software suite, including Solidworks, PDM, PLM (Arena), and Jira, supporting both our hardware R&D and Manufacturing Teams.
• Create and maintain custom workflows, automations, and templates in that core suite.
• Take feedback and requests from the team as well as implementing your own best practices.
• Serve as the first line of defense for troubleshooting error messages, vault access issues, and software bugs for the mechanical engineering team.
• Enforce and improve Wonder Robotics' documentation standards for file naming, revision control, and BOM (Bill of Materials) management within the PLM system.
• Perform regular maintenance of the software systems as new versions and features are released.
• Test the new features to make sure they work with our team's workflows and automations.
• Manage permissions and onboarding/offboarding for all hardware engineering users across all software platforms.
• Partner with Wonder's IT Procurement team to co-own the vendor relationships to purchase software licenses and renewals to ensure the team always has the tools they need without service interruptions.

Skills

Solidworks

PDM

PLM

JIRA

Automation workflows

Troubleshooting

Documentation

Hardware design process

Quality Management System

Tools

Arena

Teamcenter

Propel

JIRA

Job description

About Wonder

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible. Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder's \"no-compromise\" promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Opportunity

We are looking for a Manager, Engineering Tools & Infrastructure to be the backbone of our hardware engineering team. You will be the primary owner of the core engineering software suite that enables our mechanical engineers to design, document, and release complex automation products. Your goal is to eliminate technical friction, ensuring that our PDM, PLM, and project management tools are optimized for speed, reliability, and data integrity.

The Impact

Act as the architect & administrator for our core engineering suite, including Solidworks, PDM, PLM (Arena), and Jira, supporting both our hardware R&D and Manufacturing Teams. Create and maintain custom workflows, automations, and templates in that core suite. Take feedback and requests from the team as well as implementing your own best practices. Serve as the first line of defense for troubleshooting error messages, vault access issues, and software bugs for the mechanical engineering team. Enforce and improve Wonder Robotics' documentation standards for file naming, revision control, and BOM (Bill of Materials) management within the PLM system. Perform regular maintenance of the software systems as new versions and features are released. Test the new features to make sure they work with our team's workflows and automations. Manage permissions and onboarding/offboarding for all hardware engineering users across all software platforms. Partner with Wonder's IT Procurement team to co-own the vendor relationships to purchase software licenses and renewals to ensure the team always has the tools they need without service interruptions.

What You Bring to the Table

• 3+ years of experience administering CAD (Solidworks strongly preferred), PDM, and PLM software for an engineering team.


• Proven experience configuring PLM systems (e.g., Teamcenter, Arena, Propel).


• Proven experience with JIRA, creating custom automations and workflows.


• Familiarity with all lifecycle phases of hardware product development, from Prototyping to Production.


• Deep familiarity with the mechanical design process and its terminology: you understand how engineers actually work, not just how software is configured. You understand the distinctions between Parts and Assemblies, 3D and 2D CAD, and ancillary Supporting Documentation, and can reason about how these items relate to each other within PDM and PLM databases.


• A support-first mindset with the ability to calmly troubleshoot technical issues under tight project deadlines.


• Strong ability to create How-To guides and training materials for engineers on how to use our systems correctly.


• Ability to translate the ideal workflow described by an engineer into a real world process within the relevant software product.


• Bonus - familiarity with Quality Management System (QMS) implementation.

This role requires a minimum of 3 days a week in the office, with additional days as needed based on project demands.

This role is based in our Boston office in Charlestown, MA Massachusetts: $128,000 - $135,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

• competitive compensation package with equity and a 401(k).


• choice of medical plans


• choice of dental plans


• choice of vision plans


• company paid short term disability coverage


• company paid long term disability coverage


• paid time off including flexible time off for exempt employees


• paid vacation for non-exempt employees


• paid sick leave in compliance with applicable law


• paid parental leave


• discounted meals


• exclusive perks across the Wonder family of brands

Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.

Wonder is the mealtime platform built to feed every craving without compromise. With options including dine-in, delivery, pickup, and meal kits, Wonder makes every mealtime effortless. Through the Wonder app, customers can combine hundreds of dishes from exclusive, chef-developed concepts in a single order so everyone gets exactly what they're craving. Wonder's portfolio of brands includes meal-kit pioneer Blue Apron, leading online food marketplaces Grubhub and Seamless, and Emmy-winning media company Tastemade. Together, we're united by a single mission: to make great food more accessible. There has never been a more exciting time to join our world-class team. We've brought together people who are changing the way the world eats - with grit, optimism, care, and a little bit of salt, and pepper. And we're just getting started.