Manager, Engineering Tools & Infrastructure

Grubhub Holdings Inc.; United States; On-site; USD 128,000 - 135,000; Full time

Benefits offered by this job

Equity

401(k)

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Job summary

Wonder is seeking a Manager, Engineering Tools & Infrastructure to serve as the backbone of our hardware engineering team, owning the core software suite that enables design, documentation, and release of automation products.

You will architect and administer Solidworks, PDM, Arena/PLM, and Jira, build workflows, and guide teams through onboarding, troubleshooting, and best practices to ensure fast, reliable operations.

Qualifications

• 3+ years of experience administering CAD, PDM, and PLM software for an engineering team.
• Experience configuring PLM systems (e.g., Teamcenter, Arena, Propel).
• Experience with JIRA, creating custom automations and workflows.
• Understanding hardware product development lifecycle from prototyping to production.
• Deep understanding of mechanical design processes and terminology.
• Ability to document processes and create training materials for engineers.
• Bonus: familiarity with Quality Management System (QMS) implementation.
• Willingness to work from the Boston office at least 3 days a week.

Responsibilities

• Act as architect and administrator for core engineering software (Solidworks, PDM, PLM, Jira).
• Create and maintain custom workflows, automations, templates.
• Troubleshoot vault access issues and software bugs for the mechanical engineering team.
• Enforce documentation standards for file naming, revision control, and BOM management.
• Maintain software systems with new versions and feature testing.
• Manage permissions and onboarding/offboarding for hardware engineering users.
• Coordinate with IT Procurement to manage software licenses and renewals.

Skills

CAD administration

PDM administration

PLM software

JIRA automation

Hardware product development

Mechanical design knowledge

Documentation writing

Vendor management

Tools

Solidworks

Arena PLM

Teamcenter

Propel PLM

Jira

Job description

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder's 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Opportunity

We are looking for a Manager, Engineering Tools & Infrastructure to be the backbone of our hardware engineering team. You will be the primary owner of the core engineering software suite that enables our mechanical engineers to design, document, and release complex automation products. Your goal is to eliminate technical friction, ensuring that our PDM, PLM, and project management tools are optimized for speed, reliability, and data integrity.

The Impact You Will Make

Act as the architect & administrator for our core engineering suite, including Solidworks, PDM, PLM (Arena), and Jira, supporting both our hardware R&D and Manufacturing Teams

Create and maintain custom workflows, automations, and templates in that core suite. Take feedback and requests from the team as well as implementing your own best practices.

Serve as the first line of defense for troubleshooting error messages, vault access issues, and software bugs for the mechanical engineering team.

Enforce and improve Wonder Robotics' documentation standards for file naming, revision control, and BOM (Bill of Materials) management within the PLM system.

Perform regular maintenance of the software systems as new versions and features are released. Test the new features to make sure they work with our team's workflows and automations.

Manage permissions and onboarding/offboarding for all hardware engineering users across all software platforms.

Partner with Wonder's IT Procurement team to co-own the vendor relationships to purchase software licenses and renewals to ensure the team always has the tools they need without service interruptions.

What You Bring to the Table

• 3+ years of experience administering CAD (Solidworks strongly preferred), PDM, and PLM software for an engineering team.
• Proven experience configuring PLM systems (e.g., Teamcenter, Arena, Propel).
• Proven experience with JIRA, creating custom automations and workflows.
• Familiarity with all lifecycle phases of hardware product development, from Prototyping to Production.
• Deep familiarity with the mechanical design process and its terminology: you understand how engineers actually work, not just how software is configured.
• You understand the distinctions between Parts and Assemblies, 3D and 2D CAD, and ancillary Supporting Documentation, and can reason about how these items relate to each other within PDM and PLM databases.
• A "support-first" mindset with the ability to calmly troubleshoot technical issues under tight project deadlines.
• Strong ability to create "How-To" guides and training materials for engineers on how to use our systems correctly.
• Ability to translate the "ideal" workflow described by an engineer into a real world process within the relevant software product.
• Bonus - familiarity with Quality Management System (QMS) implementation.

This role requires a minimum of 3 days a week in the office, with additional days as needed based on project demands.

This role is based in our Boston office in Charlestown, MA

Massachusetts: $128,000 - $135,000 per year.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term