Product Builder, Merchant Portal — Remote US

NorthAB LLC; Michigan; Remote; USD 104,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Flexible Paid Time Off

401(k) + Match

Mental Health Support & Well-Being

Paid Maternity & Paternity Leave

Education Assistance

Lifestyle Spending Account

Job summary

NorthAB LLC is seeking a Product Builder for its Merchant Portal in a fully remote US-based role. You will define, design, and prototype features for Payments Hub, covering Transactions, Reporting, Disputes, Online Ordering, Business Management, and Integrations for North’s merchant portfolio.

You will validate concepts quickly, write precise specs, and build proof-of-concept features using sandbox environments. Strong technical fundamentals and AI tooling experience are key.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in product management, product engineering, or similar technical roles.
• 1-2 years of experience with AI tools.
• Experience with Agile software development teams.
• Proficiency with Jira and modern product management tools.
• Product Owner Certification preferred.
• Payments/fintech experience preferred.

Responsibilities

• Define, design, and build end-to-end proof-of-concept features and prototypes for multiple platforms.
• Create detailed technical specifications, wireframes, and schemas for engineering execution.
• Authorize product evaluation criteria before feature creation and measure success.
• Conduct direct user discovery with merchants and sales partners to gather actionable feedback.
• Monitor competitor releases and POS innovations to accelerate feature delivery.
• Leverage AI tools and LLMs to accelerate discovery, coding, and prototyping.

Skills

Product management

Agile methodologies

User empathy

AI concepts

Education

Bachelor’s Degree or equivalent experience

Tools

Jira

Product management software

Job description

NorthAB LLC is seeking a Product Builder for its Merchant Portal in a fully remote US-based role. You will define, design, and prototype features for Payments Hub, covering Transactions, Reporting, Disputes, Online Ordering, Business Management, and Integrations for North’s merchant portfolio.

You will validate concepts quickly, write precise specs, and build proof-of-concept features using sandbox environments. Strong technical fundamentals and AI tooling experience are key.