Product Associate [Multiple Positions Available]

JPMorganChase; Columbus (OH); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

On-site health centers

Mental health support

Job summary

Chase is seeking a product-focused professional to partner with the Product Manager in Columbus, OH. You will identify new product opportunities through user research and discovery, planning upstream and downstream implications on the product experience, and contributing to the strategic roadmap.

You will analyze product metrics, help define requirements, epics, and user stories, and support governance across the product development life cycle to ensure timely delivery and value for customers.

Qualifications

• Bachelor's degree in CS/Eng or related field with 5+ years of experience in product or software development roles.
• Experience defining requirements, prioritizing capabilities, and delivering platform enhancements used by technology teams.
• Experience with data flows across mainframe and distributed environments; SQL querying and data validation.
• Experience translating requirements into epics and stories; backlog prioritization and planning.

Responsibilities

• Partner with Product Manager to identify product opportunities via user research and discovery.
• Plan upstream/downstream implications of new product features on the overall product experience.
• Support collection of user research, journey mapping, and market analysis for roadmap decisions.
• Analyze, track, and evaluate product metrics across the development life cycle; write requirements, epics, and user stories.

Skills

SQL

Large Language Models

Backlog prioritization

Data flows

ETL

AWS

Regulatory readiness

UAT

Data integrity

Education

Bachelor's Degree in Computer Science/Engineering

Tools

Ab Initio

Job description

JOB DESCRIPTION

Duties: Partner with the Product Manager to identify new product opportunities that reflect the needs of customers and the market through user research and discovery. Consider and plan for upstream and downstream implications of new product features on the overall product experience. Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle. Write the requirements, epics, and user stories to support product development.

Description

JOB DESCRIPTION

Duties: Partner with the Product Manager to identify new product opportunities that reflect the needs of customers and the market through user research and discovery. Consider and plan for upstream and downstream implications of new product features on the overall product experience. Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle. Write the requirements, epics, and user stories to support product development.

Qualifications

Minimum education and experience required: Bachelor's Degree in Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Product Associate, Software Development Engineer, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Supporting enterprise data or middleware platforms including defining requirements, prioritizing capabilities, and delivering internal platform enhancements used by technology teams. This position requires any amount of experience with the following: Coordinating end-to-end data flows and processing workflows including across mainframe systems, distributed Linux environments, batch systems, and enterprise ETL tools; Defining technical requirements related to system dependencies, data lineage, reconciliation, operational failure handling, batch sequencing, and data validation; Querying using SQL and Large Language Models for analysis, summarization, and insight generation; Assisting with backlog prioritization and status tracking such as epics, stories, or work sequencing to ensure reliable platform execution; Translating batch execution behavior, dependency management, performance tuning, operational reliability, and integration into requirements and roadmaps using enterprise ETL platforms such as Ab Initio; Supporting hybrid cloud data environments including AWS migration and integration for storage, processing, governing access; Coordinating intake assessment, discovery, risk identification, and regulatory and compliance readiness; Documenting, prioritizing, and sequencing functional and non‑functional requirements including performance, scalability, reliability, recoverability, and data integrity, while identifying and escalating risks and issues; Supporting and owning internally consumed enterprise platforms including monitoring platform backlog health and driving product development lifecycle activities including discovery, requirements refinement, and testing coordination such as UAT or Beta; Measuring success by platform stability, data correctness, operational reliability, minimization of production incidents, and end‑to‑end business readiness.

Job Location: 1111 Polaris Parkway, Columbus, OH 43240.

Full-Time. Salary: $115,300.00-$125,000.00 per year.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.