Product Application Specialist

Marposs; Auburn Hills (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401k Match

PTO

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Zusammenfassung

Marposs Corporation, a leader in measurement and monitoring solutions, seeks a Product Application Specialist in North America. You will support sales, distributors, OEMs, and end users in quotation, design, installation, and launch of Brankamp monitoring solutions.

Responsibilities include technical support, system configuration, proposals, and training, collaborating with Sales Engineers and Engineering teams. Travel up to 30% across North America; valid license and passport may be required.

Qualifikationen

• Associate or Bachelor's degree in Engineering, Manufacturing Technology, Mechatronics, or related field, or equivalent work experience.
• 2–5 years in manufacturing, industrial automation, machine tools, cold forming, stamping, or related industry preferred.
• Knowledge of cold forming, stamping, metal forming, or manufacturing processes preferred.
• Experience with industrial sensors, monitoring systems, PLCs, CNC controls, or automation equipment is a plus.
• Ability to read and interpret engineering drawings, blueprints, and technical documentation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills with customers and internal teams.
• Ability to travel 20–30% across North America; valid driver's license; passport for international travel if needed.

Aufgaben

• Provide technical support to customers, sales personnel, distributors, and service partners for Brankamp monitoring solutions within cold forming and stamping industries.
• Respond to customer inquiries by phone, email, and other channels; troubleshoot issues and provide timely resolutions.
• Support the application, installation, startup, and evaluation of Brankamp products, including configuration and upgrade recommendations.
• Collaborate with Sales Engineers to develop application solutions, prepare quotations, and support demonstrations and presentations.
• Assist in identifying customer requirements and recommend appropriate products and monitoring solutions.
• Coordinate with Sales, Service, and Engineering teams to ensure successful implementation and issue resolution.
• Prepare technical proposals, product documentation, and customer communications for sales support.
• Maintain accurate CRM records and track service activities and opportunities.
• Conduct customer site visits to support evaluations, installations, training, and development as required.
• Provide customer training on product functionality and software operation to maximize performance.
• Document feedback and observations to support product improvement; stay current on Brankamp products and industry trends.

Kenntnisse

Analytical skills

Troubleshooting

Problem solving

Verbal communication

Written communication

Blueprint reading

Ausbildung

Bachelor's or Associate degree in Engineering or related field

Tools

Industrial sensors

Monitoring systems

PLC

CNC controls

Automation equipment

Jobbeschreibung

Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the workshop environment, serving all major automotive and machine tools manufacturers, as well as the aerospace, biomedical, electronics, energy, glass containers and white goods sectors.

In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Product Application Specialist.

Reporting to the Brankamp Product Manager, this individual will Provide support for direct sales, distributors, OEM’s and end users in the quotation, application design, installation, launch of monitoring solutions.

Responsibilities:

• Provide technical support to customers, sales personnel, distributors, and service partners for Brankamp monitoring solutions within the cold forming and stamping industries.
• Respond to customer inquiries by phone, email, and other communication channels, troubleshooting technical issues and providing timely resolutions.
• Support the application, installation, startup, and evaluation of Brankamp products, including system configuration and upgrade recommendations.
• Work closely with Sales Engineers to develop application solutions, prepare quotations, and support customer demonstrations and presentations.
• Assist in identifying customer requirements and recommend appropriate products and monitoring solutions based on production needs.
• Coordinate with Sales, Service, and Engineering teams to ensure successful implementation and resolution of customer issues.
• Prepare technical proposals, product documentation, and customer communications in support of the sales process.
• Maintain accurate customer records, service activities, and opportunity tracking within the CRM system.
• Conduct customer site visits to support product evaluations, installations, training, and application development as required.
• Provide customer training on product functionality, software operation, and best practices to maximize system performance.
• Document customer feedback, application results, and field observations to support continuous product improvement.
• Stay current on Brankamp products, industry trends, and manufacturing processes within the cold forming and stamping markets.

What we are looking for:

• Associate or Bachelor's degree in Engineering, Manufacturing Technology, Mechatronics, or a related technical field, or equivalent work experience.
• 2-5 years of experience in manufacturing, industrial automation, machine tools, cold forming, stamping, or a related industry preferred.
• Knowledge of cold forming, stamping, metal forming, or manufacturing processes is preferred.
• Experience with industrial sensors, monitoring systems, PLCs, CNC controls, or automation equipment is a plus.
• Ability to read and interpret engineering drawings, blueprints, and technical documentation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• The ability to manage multiple priorities and customer requests.
• Self-motivated with the ability to work independently and collaboratively within a team environment.
• Willingness to travel throughout North America as needed to support customers and Sales Engineers (approximately 20-30% travel).
• Valid driver's license and ability to obtain a passport for international travel, if required.

What we offer:

Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:

• 401k Match
• PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability