Product Application Specialist, Monitoring Solutions (Travel)

Marposs Corporation; Auburn Hills (MI); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Career development opportunities

Inclusive international environment

Competitive benefits

Zusammenfassung

Marposs Corporation is expanding its North American team and seeks a Product Application Specialist to support Brankamp monitoring solutions across cold forming and stamping sectors. The role involves technical support, design and installation assistance, and collaboration with Sales Engineers to craft application solutions.

You will travel across North America (approx. 20-30%), participate in customer site evaluations, and deliver training on product functionality to maximize system performance.

Qualifikationen

• Associate or Bachelor's degree in Engineering, Manufacturing Technology, Mechatronics, or related field, or equivalent work experience.
• 2-5 years of experience in manufacturing, industrial automation, machine tools, cold forming, stamping, or related industry preferred.
• Knowledge of cold forming, stamping, metal forming, or manufacturing processes is preferred.
• Experience with industrial sensors, monitoring systems, PLCs, CNC controls, or automation equipment is a plus.

Aufgaben

• Provide technical support to customers, sales personnel, distributors, and service partners for Brankamp monitoring solutions within the cold forming and stamping industries.
• Respond to customer inquiries by phone, email, and other communication channels, troubleshooting technical issues and providing timely resolutions.
• Support the application, installation, startup, and evaluation of Brankamp products, including system configuration and upgrade recommendations.
• Work closely with Sales Engineers to develop application solutions, prepare quotations, and support customer demonstrations and presentations.
• Assist in identifying customer requirements and recommend appropriate products and monitoring solutions based on production needs.
• Coordinate with Sales, Service, and Engineering teams to ensure successful implementation and resolution of customer issues.
• Prepare technical proposals, product documentation, and customer communications in support of the sales process.
• Maintain accurate customer records, service activities, and opportunity tracking within the CRM system.
• Conduct customer site visits to support product evaluations, installations, training, and application development as required.
• Provide customer training on product functionality, software operation, and best practices to maximize system performance.
• Document customer feedback, application results, and field observations to support continuous product improvement.
• Stay current on Brankamp products, industry trends, and manufacturing processes within the cold forming and stamping markets.

Kenntnisse

Strong analytical skills

Troubleshooting

Excellent communication skills

Travel readiness

Ausbildung

Associate or Bachelor's degree in Engineering/Manufacturing Technology/Mechatronics or related field

Tools

Industrial sensors

Monitoring systems

PLCs

CNC controls

Automation equipment

Jobbeschreibung

Marposs Corporation is expanding its North American team and seeks a Product Application Specialist to support Brankamp monitoring solutions across cold forming and stamping sectors. The role involves technical support, design and installation assistance, and collaboration with Sales Engineers to craft application solutions.

You will travel across North America (approx. 20-30%), participate in customer site evaluations, and deliver training on product functionality to maximize system performance.