Product Analytics Lead — AI-Driven Growth

OnePay Global LLC; Northern (KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Stock options

Health benefits from Day 1

401(k) with company match

Remote-friendly (US)

Flexible time off

Job summary

OnePay is seeking a skilled analytics professional to own product and customer analytics across a portfolio of experiences, driving smarter decisions and growth.

You will work cross-functionally with product, engineering, research, and data science, leveraging AI tools like Cursor and Claude to accelerate analysis and turn transcripts and surveys into product insights.

Remote-friendly for US-based candidates, with competitive compensation, stock options, and opportunities for growth.

Qualifications

• 4–8 years of professional experience in product or customer analytics with a proven track record of leveraging quantitative analyses to drive product or business changes in a fast-paced environment
• Demonstrated experience with product analytics and customer measurement. Bonus for AI / chat product or fintech
• Advanced SQL skills, with the ability to independently pull and analyze complex datasets
• Strong AI fluency. You use Cursor / Claude / similar tools daily to build (not just look things up), and are excited to push the ceiling of what an AI‑native analytics team can do
• Strong analytical thinking and problem‑solving skills. You can go from ambiguous questions to clear insights
• Irrespective curiosity to look beyond the 'what' and answer the 'why'
• An act‑like‑an‑owner mentality. We have a bias toward taking action.

Responsibilities

• Own product analytics end-to-end, framing the metrics that matter and connecting signals across products
• Think holistically about customer behavior, not just feature-level metrics to connect engagement, satisfaction, and outcome signals to shape the roadmap
• Lean into AI-powered tools (Cursor, Claude, agents) to accelerate analysis, automate workflows, and change what analytics work looks like
• Turn what customers tell us (transcripts, surveys, feedback) into product-shaping insights alongside CX, research, and product partners
• Share insights and recommendations with senior leadership to influence the direction of the business

Skills

SQL

AI tools

Analytical thinking

Ownership mindset

Cross-functional collaboration

Tools

Cursor

Claude

Job description

OnePay is seeking a skilled analytics professional to own product and customer analytics across a portfolio of experiences, driving smarter decisions and growth.

You will work cross-functionally with product, engineering, research, and data science, leveraging AI tools like Cursor and Claude to accelerate analysis and turn transcripts and surveys into product insights.

Remote-friendly for US-based candidates, with competitive compensation, stock options, and opportunities for growth.