Product Analytics Lead

Expert Technology Services; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Expert Technology Services seeks an analytics professional to conduct product, web, and ecommerce analytics that support business objectives in a retail environment. You will optimize digital customer journeys, leverage Adobe Analytics Workspace, and collaborate with Product, UX, Merchandising, and Marketing.

The role requires 5+ years of analytics experience, strong SQL skills, and the ability to diagnose changes in business performance.

Qualifications

• 5+ years of product, web, and ecommerce analytics experience.
• Experience optimizing digital customer journeys in a retail ecommerce environment.
• Strong Adobe Analytics skills including Workspace, segmentation, calculated metrics, fallout analysis, and attribution modeling.

Responsibilities

• Analyze and report on ecommerce metrics such as conversion rate, revenue per visit, and average order value.
• Collaborate with cross-functional teams (Product, UX, Merchandising, Marketing).
• Assess digital feature launches and recommend improvements to customer experience.
• Communicate findings clearly with actionable business recommendations.
• Work onsite in San Francisco, CA; must have a LinkedIn profile for submission.

Skills

Adobe Analytics

SQL

Analytics

Ecommerce analytics

Tools

Adobe Analytics Workspace

Attribution Modeling

Job description

Job Summary (List Format):

• - Conduct product, web, and ecommerce analytics to support business objectives (5+ years required).


• - Analyze and optimize digital customer journeys in a retail ecommerce environment.


• - Leverage advanced Adobe Analytics skills, including Workspace, segmentation, calculated metrics, fallout analysis, and attribution modeling.


• - Monitor and report on key ecommerce metrics such as conversion rates, revenue per visit, average order value, product engagement, and funnel performance.


• - Collaborate effectively with cross-functional teams including Product, UX, Merchandising, and Marketing.


• - Assess digital feature launches and recommend opportunities to enhance customer experience.


• - Apply strong analytical and problem-solving skills to diagnose changes in business performance.


• - Utilize working knowledge of SQL and experience with event-level or customer-level data for deep-dive analysis.


• - Communicate complex analytical findings clearly, providing actionable business recommendations.


• - Work onsite in San Francisco, CA; must have a LinkedIn profile for submission.