Product Analytics Lead

Xano; California (MO); On-site; USD 75,000 - 85,000; Full time

Job summary

An innovative firm is seeking a Product Analytics Lead to drive insights and optimize user experiences across their scalable backend platform. This pivotal role will involve defining product metrics, developing reporting frameworks, and collaborating with cross-functional teams to enhance the customer journey. With a focus on data-driven decision-making, the successful candidate will influence product strategy and mentor junior analysts. Join a fast-growing startup where your contributions will directly impact customer satisfaction and product success in a dynamic, mission-driven environment.

Benefits

Open Team Culture

Fast-Paced Work Environment

Ownership of Projects

Direct Communication with Leadership

Qualifications

• 5+ years in analytics roles with a focus on product and user behavior.
• Experience in SaaS environments, ideally B2B and product-led.
• Ability to influence decisions and mentor others.

Responsibilities

• Own product analytics and define core product metrics.
• Map the full customer journey to drive lifecycle improvements.
• Mentor junior analysts and support cross-functional partners.

Skills

SQL

Product Analytics

Data Storytelling

Behavioral Analytics

Mentoring

Strategic Thinking

Customer Journey Mapping

Education

Bachelor's Degree in a Related Field

Tools

Looker

Mode

Amplitude

Segment

dbt

Snowflake

Job description

Xano is the fastest way to build a scalable backend for any App using No-Code. Each Xano account comes with a Scalable Server, a Flexible Database, and a No-Code API Creator that can transform, filter, and integrate with data from anywhere. We are well-capitalized and on the road to accomplishing our broader mission: to empower anyone to create scalable, world-class software.

Why we’re hiring:

We’ve built a rich dataset from our growing visual backend development platform, but we're just beginning to unlock its potential. As we scale, we need sharper insight into the customer journey—from first click to product adoption—to guide smarter decisions across the business.

We're hiring a Product Analytics Lead to own product analytics and connect the dots across the full customer lifecycle. This is a high-impact role that will shape how we understand user behavior, optimize the experience, and inform product strategy.

Who we’re looking for:

You're a product-obsessed analyst with a strong sense for how users interact with software—and the data chops to back it up. You thrive at the intersection of data and product strategy, using analytics to uncover friction points, growth opportunities, and moments of delight.

You've built or significantly contributed to analytics programs in fast-paced SaaS environments—ideally B2B and product-led—and you're looking to stretch into broader ownership. You know how to influence decisions, mentor others, and design for scale—all while you're still hands-on with the work.

What you’ll be doing:

• Own Product Analytics: Define core product metrics, develop reporting frameworks, and partner with product and design to uncover insights that shape our roadmap.
• Define Event & Tagging Strategy: Partner with product and engineering to define behavioral analytics events, implement a consistent tagging strategy, and ensure reliable instrumentation across features using Segment.
• Map the Full Customer Journey: Connect data across product, marketing, and customer support to illuminate the end-to-end user experience and drive lifecycle improvements.
• Build for Scale: Develop reusable data models, dashboards, and processes that support both strategic deep dives and self-serve exploration.
• Partner Across Teams: Collaborate with cross-functional stakeholders to ensure alignment on KPIs, data definitions, and measurement strategies.
• Mentor & Upskill: Support junior analysts and cross-functional partners in developing stronger data fluency and storytelling capabilities.
• Drive Insight to Action: Translate analysis into clear recommendations, enabling product and go-to-market teams to act with confidence and speed.
• Influence Analytics Strategy: Contribute to the vision and evolution of the analytics function, laying the groundwork for future team growth and technical depth.
• Product Analytics Expertise: 5+ years in analytics roles with a strong focus on product and user behavior; experience in SaaS required.
• Customer Journey Thinking: Comfortable connecting data across functions and tools to tell a cohesive story of the user lifecycle.
• Strategic Curiosity: Naturally ask "why," explore second-order effects, and prioritize high-leverage opportunities.
• Technical Skillset: Proficient in SQL, with hands-on experience using tools like Looker, Mode, Amplitude, Segment, or similar. Comfortable learning the product at a deep level to inform event design and ensure accurate tracking. Bonus for experience with dbt, Snowflake, or behavioral event modeling.
• Strong Communicator: Able to distill complex findings into clear, actionable insights for stakeholders at all levels.
• Growth Potential: Experience or aspiration to take on broader leadership responsibilities, with a desire to shape the future of analytics at a high-growth company.

Why work at Xano:

This is an exciting opportunity to work at a fast-growing, mission and community-driven startup.

• Opportunity for impact: we have an open, direct team culture: leadership discusses initiatives, issues, and plans openly, and enjoys being challenged on their thinking.
• We move fast: we are product-led and are focused on execution in the day-to-day. This means no endless meetings on strategy and execution. If we disagree about a feature direction, we'll default to trying it out in a quick, low-risk way.
• Ownership: we measure success based on customer happiness. If you pitch something you think would dramatically improve our users' lives and the team agrees, the response will almost always be “Let’s do it!”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Information Technology, and Strategy/Planning

• Industries

  Information Technology & Services and Software Development

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