Product Analyst I

Worldpay; Cincinnati (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Worldpay in the United States is seeking a Product Analyst I to join the MPX Product Enablement team, helping transform business problems into well-defined Features within the SAFe Agile Train. You will collaborate with Product Managers, stakeholders, and developers to align on vision and priorities.

Responsibilities include refining the feature backlog, defining acceptance criteria, reviewing demos, and planning PI releases with cross-functional teams.

Qualifications

• Understand business problem statements and convert them into Features within the SAFe Agile Train.
• Articulate product vision and features clearly to stakeholders, end users, and development teams.
• Prioritize and manage Feature backlog based on value data metrics.

Responsibilities

• Work with Product Managers and stakeholders to translate business problems into Features within the SAFe Agile Train.
• Articulate product vision and features in a way that stakeholders, end users, and developers understand.
• Prioritize and manage the Feature backlog based on value metrics within SAFe Agile Train.
• Establish Feature acceptance criteria and refine Features with Product Managers, Stakeholders, Train Scrum teams, end users, etc.
• Review and provide feedback on demos to ensure changes meet acceptance criteria.
• Create PI release plans with input from stakeholders and development teams, and run support teams.
• Monitor development progress and provide updates to stakeholders as requested.

Skills

Backlog management

Stakeholder collaboration

SAFe Agile

Feature refinement

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Product Analyst I to join our ever evolving E2E Customer Experience ServicingProduct Team to help us unleash the potential of every business.

Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we're best known for striving for better, they never stand still - delivering impactful innovations that power transactions across the world.

• The Merchant & Partner Servicing Experience (MPX) & Product Enablement team plays a pivotal role in the Worldpay Product Management organization, focusing on creating delightful experiences that span the entire customer experience lifecycle for both internal and external customers, maximize our return on investment, and improve the speed we go to market for new products.
• Within the MPX team, the E2E Customer Experience Servicing Product team is focused on products & capabilities that support strategies around Digital & Assisted servicing across all of Worldpay - this includes but not limited to, relationship management, account management, & IVR & Phone, digital communication, AI/Virtual Assistances/Chatbots, etc ...
• This team's priority is to drive the strategy that enables Worldpay to deliver world-class user experiences at every customer touchpoint. Because this team unifies capabilities across the Worldpay product portfolio, this is a highly collaborative team that works closely with stakeholders across the enterprise as well as internal teams such as other Product Domains, UX, engineering, archtiecture, Business Unites, Operations and marketing/Communications.

What you'll own

• Work with other Product Managers and stakeholders to understand business problem statements and convert them into Features within the SAFe Agile Service Excellence Train
• Articulate product vision and features in a manner clearly understandable to stakeholders, end users, & development teams
• Priortize and manage Feature backlog of Safe AgileTrain based on Value data metrics
• Establish Feature acceptance criteria, accept Features and refine Features with Product Managers, Stakeholders, Train Scrum teams, end users, etc ...
• Review and provide feedback on demos to ensure Product changes meet acceptance criteria
• Create PI release plans with input from stakeholders, end users, development teams & run support teams
• Monitor the development progress and provide updates to stakeholders as requested