Product Analyst (Hybrid NYC / Remote)

Broadridge Financial Solutions; New York (NY); Remote; USD 135,000 - 145,000; Full time

Job summary

Broadridge Financial Solutions is hiring a Product Analyst to join the Product Management team in New York. You will define business requirements, create test scenarios, and document procedures for technology solutions while coordinating with clients and development teams.

The role includes training others, resolving issues, and guiding analysts as you lead priority initiatives across product areas.

Qualifications

• 5+ years in financial/brokerage with agile environment.
• Experience with Cash Management / Money Movement (Wires, Checks, ACH).
• Experience writing BRs/USE cases/User stories and UAT.
• Knowledge of SDLC and Agile methodologies.
• Strong training, communication and presentation skills.
• Data modeling, wireframes and prototyping knowledge.

Responsibilities

• Interview users to identify business problems and software requirements.
• Collaborate with Broadridge employees and vendors to gather insights.
• Prioritize requirements and develop business-oriented software specs.
• Liaise with development teams and drive priorities for product areas.
• Document results for customers and the development team.
• Monitor SDLC progress from start to finish and resolve ambiguities.
• Unit test system changes and review outcomes with customers.
• Support production use and ongoing adoption of new applications.

Skills

5+ years experience

SDLC

Agile

Requirements gathering

Communication skills

Training skills

Data modeling

Wireframes

Education

Bachelor’s degree

Tools

JIRA

Confluence

Flowchart tools

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We’re seeking a Product Analyst to join our Product Management team. You will be responsible for defining business requirements, developing test scenarios, and documenting procedures for technology solutions. The role involves collaborating with clients and development teams to ensure successful software implementation and ongoing usage, while also resolving issues, conducting training sessions, and providing guidance to other analysts.

Responsibilities

• Interview customer users to identify business problems and requirements of new software
• Interview other Broadridge employees (and possibly third parties such as vendors, etc.) to obtain further insight into business problems
• Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements
• Liaise with the development team on the initiatives provided to you and lead the development priorities for your defined product areas
• Document and present the results of the above processes in a form that is meaningful to customers and the development team
• As the solution owner, monitor the SDLC progress to ensure smooth implementation from start to finish
• Resolve any oversights or ambiguities in the original specification
• Unit test all new system changes initiated by the development team
• Review the finished product with customers and confirm that all business requirements have been met
• Monitor production installation over time to ensure successful use of new software applications and features
• Lead focus group and information sessions to ensure successful use of new applications and features
• Present your products at internal information sessions
• Provide problem solving for client reported issues with the application
• Provide guidance to other business analysts and product team members
• Participate/lead larger scale, more complex projects

Qualifications

• 5+ years’ experience in the financial/brokerage industry with similar role in an agile environment
• Experience with Cash Management / Money Movement domain supporting Wires, Checks and ACH processing required
• Experience executing the development process with technical teams, internal partners and external vendors including writing business requirements / use cases / user stories, conducting user acceptance testing and communicating project status to project team
• Expertise in following a SDLC process and a continuous improvement advocate during a Software Development Lifecycle (SDLC) as well as project methodologies, including waterfall and Agile
• Testing skills including creating business test cases and building test plans
• Seasoned at daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
• Interpersonal skills including building consensus, negotiation and facilitation
• Strong communication skills such as client interviewing, business writing, developing and delivering presentations
• Training skills: development and delivery of training
• Design Skills, data modeling, process modeling, knowledge of wireframes and prototyping
• Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio
• Proficiency in JIRA, Confluence, flowchart applications
• Knowledge of SQL would be beneficial
• Bachelor’s degree in a related field (e.g., business, computer science, engineering)
• Training in system integration life cycle methodologies

Compensation and Benefits

• Compensation Range: The salary range for this position is between $135,000 - $145,000.
• Bonus Eligibility: Bonus Eligible
• Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

EEO and Inclusion

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Company Culture

Broadridge is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 15,000 associates in 21 countries. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.