Produce Team Member: Fresh Displays & Customer Service

Whole Foods Market; Wilmington (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness

Job summary

Whole Foods Market in Wilmington, NC is seeking a Produce Team Member to support product receiving, shelf stocking, and displays while upholding WFM standards. You will assist in breaking down deliveries, maintain clean shelves, and provide friendly service.

The role emphasizes safety, quality, and teamwork, with flexible scheduling including nights, weekends, and holidays as needed. No prior retail experience required for entry-level applicants.

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to learn and understand growing processes that differentiate conventional from organic produce.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Sell proactively

Product knowledge

Organic produce knowledge

Attention to detail

Communication

Teamwork

Customer service

Time management

Work ethic

Quality goals

Job description

Whole Foods Market in Wilmington, NC is seeking a Produce Team Member to support product receiving, shelf stocking, and displays while upholding WFM standards. You will assist in breaking down deliveries, maintain clean shelves, and provide friendly service.

The role emphasizes safety, quality, and teamwork, with flexible scheduling including nights, weekends, and holidays as needed. No prior retail experience required for entry-level applicants.