Produce Specialist - Merchandising & Customer Service

Whole Foods Market; San Diego (CA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a Team Member to support the Produce team by receiving and preparing product, stocking shelves, and maintaining displays in line with WFM standards. You will assist with breaking down deliveries, ensure clean, fresh displays, and deliver courteous, friendly service to customers.

Responsibilities include proper rotation, temperature checks, price accuracy, and following health and safety rules.

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to learn and understand growing processes that differentiate conventional from organic produce.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Proactive selling

Product knowledge

Team player

Attention to detail

Clear communication

Customer service

Time management

Work under pressure

WFM quality goals

Safety awareness

Job description

Whole Foods Market is seeking a Team Member to support the Produce team by receiving and preparing product, stocking shelves, and maintaining displays in line with WFM standards. You will assist with breaking down deliveries, ensure clean, fresh displays, and deliver courteous, friendly service to customers.

Responsibilities include proper rotation, temperature checks, price accuracy, and following health and safety rules.