Produce Specialist: Fresh Produce & Customer Care

Food Lion; Monroe (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Monroe, NC seeks a Produce Department Associate to provide quality customer service, maintain standards, and maximize sales while minimizing shrink. responsibilities include receiving, displaying, and ensuring safety and compliance with guidelines.

The role requires the ability to perform physical tasks, learn department procedures, and work with store tools. This position supports a fast-paced team in a produce environment.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Unload trucks for the Produce Department.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with apron, name badge, and maintain neat appearance.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Problem solving

Learning ability

Physical stamina

Age compliance

Education

High school diploma or equivalent

Job description

Food Lion in Monroe, NC seeks a Produce Department Associate to provide quality customer service, maintain standards, and maximize sales while minimizing shrink. responsibilities include receiving, displaying, and ensuring safety and compliance with guidelines.

The role requires the ability to perform physical tasks, learn department procedures, and work with store tools. This position supports a fast-paced team in a produce environment.