Produce Specialist: Customer-First Grocery Expert

The Kroger Co.; Anchorage (AK); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Anchorage is hiring to create an outstanding customer experience through friendly service and a safe, clean store environment. You will assist the department manager in meeting sales and profit goals while upholding quality standards and the company's Customer 1st strategy.

You will answer questions, stock and label merchandise, keep temperatures and logs accurate, and support staff in a fast-paced setting. A food handler permit is required, and bilingual skills are a plus.

Formación

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsabilidades

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment and report items for repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance to resolve customer and business issues
• Provide support to minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Descripción del empleo

The Kroger Co. in Anchorage is hiring to create an outstanding customer experience through friendly service and a safe, clean store environment. You will assist the department manager in meeting sales and profit goals while upholding quality standards and the company's Customer 1st strategy.

You will answer questions, stock and label merchandise, keep temperatures and logs accurate, and support staff in a fast-paced setting. A food handler permit is required, and bilingual skills are a plus.