Customer-First Grocery Associate

The Kroger Co.; Soldotna (AK); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

The Kroger Co. is seeking a dedicated team member in Alaska to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our core values of respect, integrity and safety.

You will respond to customer questions, learn product knowledge, and suggest items while following food safety and quality standards. This role emphasizes teamwork and customer-first service.

Formación

• Ability to manage stressful situations.
• Basic math skills (counting, addition, subtraction).
• Clear communication abilities.

Responsabilidades

• Promote trust and respect among associates.
• Create welcoming environment for customers and answer questions about products.
• Gain knowledge of products and respond to questions and make suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads (present, future, seasonal).
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained; temperature logs kept.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents.
• Report safety risks and theft or fraud.
• Must be able to perform essential functions with/without accommodation.

Conocimientos

Stress management

Basic math

Effective communication

Descripción del empleo

The Kroger Co. is seeking a dedicated team member in Alaska to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our core values of respect, integrity and safety.

You will respond to customer questions, learn product knowledge, and suggest items while following food safety and quality standards. This role emphasizes teamwork and customer-first service.