Customer-First Home & Electronics Dept Lead

The Kroger Co.; Wasilla (AK); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. is hiring for a customer service-focused team member in Wasilla, Alaska. You’ll deliver outstanding service, keep a safe and clean environment, and help meet department sales goals while supporting daily department operations.

You will gain product knowledge, assist customers, stock merchandise, and follow safety and loss prevention procedures to ensure a positive shopping experience. This role emphasizes teamwork and community engagement.

Qualifications

• Effective communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to handle stressful situations.
• Must be 18 or older.
• Second language: speaking, reading and/or writing.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create a welcoming environment by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions with suggestions.
• Understand store layout and locate products for customers.
• Inform associates about promotions that affect the department.
• Maintain EAS to company standard.
• Stay current with ads and promotions.
• Monitor inventory conditions and note discrepancies.
• Plan, organize and supervise the inventory process.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition products per company policy and perform cashier functions.
• Ensure adherence to merchandising, customer service, labor, safety and loss prevention rules.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and report repairs as needed.
• Notify management of customer or employee accidents.
• Report safety risks, theft or fraud.

Job description

The Kroger Co. is hiring for a customer service-focused team member in Wasilla, Alaska. You’ll deliver outstanding service, keep a safe and clean environment, and help meet department sales goals while supporting daily department operations.

You will gain product knowledge, assist customers, stock merchandise, and follow safety and loss prevention procedures to ensure a positive shopping experience. This role emphasizes teamwork and community engagement.