Produce Specialist: Customer Experience & Freshness

The Kroger Co.; Newport (RI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a retail team member to help customers, promote brands, and maintain product quality on the store floor. You will greet shoppers, answer questions, prepare produce items, and keep inventory organized with a focus on safety and excellent service.

Responsibilities include assisting with produce platters, highlighting specials, and ensuring proper temperatures and cleanliness. Previous retail experience is beneficial; strong communication and stress-management skills are

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action with those items
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity xzgxqkn regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Job description

The Kroger Co. is seeking a retail team member to help customers, promote brands, and maintain product quality on the store floor. You will greet shoppers, answer questions, prepare produce items, and keep inventory organized with a focus on safety and excellent service.

Responsibilities include assisting with produce platters, highlighting specials, and ensuring proper temperatures and cleanliness. Previous retail experience is beneficial; strong communication and stress-management skills are