Produce Specialist & Customer Experience

The Kroger Co.; Fort Thomas (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring for a position in the Produce department. You will greet customers, answer questions, promote store brands, and help maintain fresh, well-displayed produce.

The role emphasizes friendliness, trust, and teamwork with fellow associates to ensure a welcoming, efficient shopping experience. You will be expected to handle fast-paced moments, communicate clearly, and follow all safety and food-handling guidelines.

Qualifications

• Effective communication skills required for daily customer interactions.
• Ability to remain calm and productive in high-paced environments.
• Basic math skills for counting, making change, and inventory checks.
• Current food handlers permit required once employed; adherence to food safety standards.

Responsibilities

• Role model the 3A’s of Friendly service: acknowledge, assist and appreciate customers.
• Promote Corporate Brands and build trust with customers and associates.
• Maintain product knowledge and respond to questions about department items and store-wide products.
• Ensure proper packaging, labeling, and inventory of department merchandise; monitor quality and freshness.
• Follow safety procedures, maintain temperature logs, and report hazards to management.
• Assist with produce preparation and display, including platters and specials details.
• Recommend products to meet customers’ needs and provide a welcoming shopping environment.

Skills

Effective communication

Stress handling

Mathematical basics

Customer service orientation

Education

Food handlers permit

Job description

The Kroger Co. is hiring for a position in the Produce department. You will greet customers, answer questions, promote store brands, and help maintain fresh, well-displayed produce.

The role emphasizes friendliness, trust, and teamwork with fellow associates to ensure a welcoming, efficient shopping experience. You will be expected to handle fast-paced moments, communicate clearly, and follow all safety and food-handling guidelines.