Produce & Customer Experience Specialist

The Kroger Co.; Hebron (ME); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an associate to deliver outstanding customer service in the produce department. You will help maintain a safe, clean environment and support sales goals by assisting customers and greeting guests with a friendly, helpful attitude.

Responsibilities include product knowledge, promoting brands, stocking, labeling, and maintaining quality standards while ensuring safety protocols are followed in a fast-paced store setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Communication

Stress management

Math skills

Food handler permit

Job description

The Kroger Co. is seeking an associate to deliver outstanding customer service in the produce department. You will help maintain a safe, clean environment and support sales goals by assisting customers and greeting guests with a friendly, helpful attitude.

Responsibilities include product knowledge, promoting brands, stocking, labeling, and maintaining quality standards while ensuring safety protocols are followed in a fast-paced store setting.