Produce Operations Lead

Roche Bros. Supermarkets; Clicquot (MA); On-site; USD 27,000 - 35,000; Full time

Job summary

Roche Bros. Supermarkets is seeking a Produce Associate in Massachusetts to process and stock quality merchandise, ensuring fresh and appealing displays while delivering great customer service.

The role requires Servsafe certification, English proficiency, and willingness to work across multiple stores with a flexible schedule. Responsibilities include maintaining inventory, assisting with pricing and merchandising, and upholding safety and sanitation standards to support department goals and a

Qualifications

• Must be 18 years of age with High School diploma or equivalent.
• Successful experience in the produce operation (i.e., merchandising, ordering, Inventory and pricing).
• Complete every section of the produce associate training program.
• Ability to display initiative and work with limited supervision.
• Must be Servsafe certified.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a multiple stores and a schedule based on business needs.
• Authorized to work within the U.S.

Responsibilities

• Provide an open door atmosphere conducive to high associate morale and excellent customer service.
• Commit to the “Golden Rule” and work with other associates to build a strong produce team.
• Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
• Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
• Possess good communication skills and ability to conduct department meetings, delegate and act on opportunities and solve problems.
• Ensure all new department associates receive proper review and job descriptions, goals, and objectives.
• Ensure fair and consistent treatment in administering discipline to promote high associate morale.
• Responsible for assisting department manager with inventory, security and expense control of the department.
• Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry.
• Resolve customer complaints to the full satisfaction of the customer.
• Ensure that the department is merchandised and signed in accordance with the needs of the community.
• Develop the best-trained produce team in the industry.
• Order, receive, unload and store deliveries; stock product and prepare product for display and sale.
• Keep all produce products rotated in accordance with company policy and product code dates.
• Control backroom and storage operation to assure proper supply and quality of product.
• Monitor cooler and display area temperature to ensure product quality.
• Practice sanitation procedures.
• Ensure sales and work area is swept clean, and safe.
• Exercise proper safety practices when lifting, and moving product.
• Ensure all product labels, signs and prices are aligned with product.

Skills

Servsafe certified

English proficiency

Initiative

Multi-store scheduling

Authorized to work in the U.S.

Education

High School diploma or equivalent

Job description

Roche Bros. Supermarkets is seeking a Produce Associate in Massachusetts to process and stock quality merchandise, ensuring fresh and appealing displays while delivering great customer service.

The role requires Servsafe certification, English proficiency, and willingness to work across multiple stores with a flexible schedule. Responsibilities include maintaining inventory, assisting with pricing and merchandising, and upholding safety and sanitation standards to support department goals and a