PRODUCE/LEAD CLERK

Kroger; Schofield (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Produce/Lead Clerk to create outstanding customer experiences and maintain a safe and welcoming environment. In this role, you'll lead the Produce department, ensuring quality and freshness while achieving sales goals. You'll train associates, manage inventory, and uphold safety standards. This is a fantastic opportunity to join a dynamic team focused on delivering exceptional service and fostering a culture of respect and integrity. If you're passionate about customer service and have a knack for leadership, this role is perfect for you.

Qualifications

• Must be 18 years or older with effective communication skills.
• Knowledge of basic math and ability to handle stress is essential.

Responsibilities

• Ensure compliance with safety and food regulations while promoting a positive environment.
• Train and develop associates to meet performance goals.
• Manage inventory and maintain quality standards in the Produce department.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High School Diploma

Job description

Join to apply for the PRODUCE/LEAD CLERK role at Kroger

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help train and develop associates on performance of their jobs, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plans for the department.
• Keep all department associates current with present, future, seasonal, and special ads.
• Help monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs needed.
• Report all safety risks, issues, customer or employee accidents, and illegal activities, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit once employed

Desired

• Management experience preferred
• Produce experience