PRODUCE/GM CLERK

Ralphs; Downey (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

Ralphs in Downey, CA is seeking a Produce Clerk to deliver outstanding customer service while keeping the produce department clean, fresh, and well stocked. The role emphasizes product knowledge, friendly assistance, and adherence to safety standards.

You will handle tasks such as platters, samples, and meal-ready recommendations, while maintaining inventory, temperatures, and adherence to company guidelines. This position requires teamwork in a fast-paced store setting.

Qualifications

• Must be 18 years of age.
• Effective communication skills are required.
• Basic math skills (counting, adding, subtracting) are required.
• Ability to handle stressful situations in a fast-paced environment.
• Current food handlers permit where applicable, once employed.

Responsibilities

• Create outstanding customer experiences through exceptional service and product knowledge.
• Maintain a safe, clean, and fresh produce department to encourage repeat visits.
• Help achieve department sales and profit goals.
• Adhere to local, state, and federal laws, safety and food safety regulations.
• Prepare fruit and vegetable platters/trays and offer product samples.
• Inform customers of produce specials and recommendations.
• Regularly inspect products for quality and freshness and take appropriate action.
• Maintain proper temperatures in cases and coolers and log temperatures.
• Assist with stocking, CAO and Key Retailing tasks as needed.
• Support a cooperative, respectful, and safety-conscious team environment.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Current food handlers permit

Job description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit (where applicable) once employed

Desired

• Produce experience

• Promote trust and respect among associates.
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.
• Prepare fruit and vegetable platters/trays.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Recommend produce items to customers to ensure they get the products they want and need.
• Regularly lift up to 30 pounds.
• Keep current with present, future, seasonal and special ads.
• Help to control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.