PRODUCE/GM CLERK

Ralphs; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Ralphs is seeking a Produce Associate to deliver outstanding customer experiences. The role involves maintaining a safe, clean environment and assisting customers with produce-related queries and recommendations to drive department goals.

Responsibilities include cutting and packaging produce, stocking, preparing platters, sampling products, and ensuring quality and freshness. The position requires a flexible, customer-focused team member capable of lifting up to 30 pounds.

Qualifications

• Minimum age 18 and above.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit where applicable.

Responsibilities

• Create outstanding customer experiences through exceptional service.
• Maintain a safe, clean, and fresh environment.
• Assist customers with questions and product recommendations in the produce department and storewide.
• Cut and package produce items, stock shelves, and manage inventory where required.
• Prepare fruit and vegetable platters/trays and offer product samples.
• Inform customers of specials and promote produce items.
• Review products for quality and freshness and take corrective action as needed.
• Lift up to 30 pounds regularly and work in a fast-paced environment.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Current food handlers permit

Produce experience

Job description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit (where applicable) once employed

Desired

• Produce experience

• Promote trust and respect among associates.
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.
• Prepare fruit and vegetable platters/trays.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Recommend produce items to customers to ensure they get the products they want and need.
• Regularly lift up to 30 pounds.
• Keep current with present, future, seasonal and special ads.
• Help to control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.