Produce & Freshness Advocate

The Kroger Co.; Alexandria (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking team members to model friendly customer service and promote our corporate brands within the department and store. You will answer questions, assist with produce and merchandising, and maintain product quality and safety standards.

A strong emphasis is placed on welcoming customers, providing accurate product information, and working well under pressure. You will help prepare produce platters, inform customers of specials, and ensure temperatures and logs are properly

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain knowledge of products and respond to questions; make suggestions.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get what they want.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Ensure temperatures in cases and coolers are maintained and logged.
• Reinforce safety procedures and report unsafe conditions.
• Inspect equipment and report maintenance needs.
• Notify management of accidents and safety risks.
• Report all safety risks, theft, or fraud to store management.
• Work cooperatively in high-paced environments and manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking team members to model friendly customer service and promote our corporate brands within the department and store. You will answer questions, assist with produce and merchandising, and maintain product quality and safety standards.

A strong emphasis is placed on welcoming customers, providing accurate product information, and working well under pressure. You will help prepare produce platters, inform customers of specials, and ensure temperatures and logs are properly