Produce & Floral Lead — Guest Experience Champion

Fresh Market Inc.; Saint Petersburg (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access (up to 50% of a

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

Medical, Dental, Vision, Disability, &

Job summary

The Fresh Market in Saint Petersburg, FL is seeking a Produce & Floral Department Lead to support the Department Manager and coach a team in delivering impeccable hospitality and product presentation. You will supervise daily operations and ensure department standards are met.

You will train staff, optimize inventory, and collaborate with store leadership to boost guest satisfaction and store performance. This role requires strong communication and problem-solving skills, with a passion for

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

People leadership

Guest experience

Communication

Problem solving

Flexibility

POS systems

Scheduling tools

Microsoft Office

Education

Associate's degree in Business/ Retail Management or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market in Saint Petersburg, FL is seeking a Produce & Floral Department Lead to support the Department Manager and coach a team in delivering impeccable hospitality and product presentation. You will supervise daily operations and ensure department standards are met.

You will train staff, optimize inventory, and collaborate with store leadership to boost guest satisfaction and store performance. This role requires strong communication and problem-solving skills, with a passion for