Produce Experience Specialist - Customer-First Service

Kroger; Morgantown (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger is seeking a customer-focused associate to create an outstanding shopping experience in our department. You will help the department manager reach sales goals and maintain quality standards, while delivering the Customer 1st service and upholding core values of respect, integrity, and safety.

You will engage with customers, answer questions about products, suggest items, and ensure merchandise is properly labeled and stocked. This role requires teamwork in a fast-paced store environment.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Assist the department manager in reaching sales and profit goals established for the department.
• Maintain a safe and clean environment to encourage repeat customers.
• Provide exceptional customer service through the Customer 1st strategy.
• Answer questions about products and make recommendations to meet customer needs.
• Label, stock and inventory department merchandise and monitor quality.

Skills

Customer service

Effective communication

Stress management

Math basics

Honesty & integrity

Job description

Kroger is seeking a customer-focused associate to create an outstanding shopping experience in our department. You will help the department manager reach sales goals and maintain quality standards, while delivering the Customer 1st service and upholding core values of respect, integrity, and safety.

You will engage with customers, answer questions about products, suggest items, and ensure merchandise is properly labeled and stocked. This role requires teamwork in a fast-paced store environment.