Produce Dept Lead: Customer Experience & Quality

Jobtome; Bothell (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtome is seeking a competent Produce Department Manager to lead a team in Bothell, WA. You will ensure exceptional customer service, maintain safety and cleanliness, and drive sales while meeting department goals.

Responsibilities include scheduling, training, inventory management, pricing, promotions, budgeting, and upselling product quality and freshness. Prior experience in produce or retail is a plus.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations effectively.
• Current food handler permit upon employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate information to associates about company, department and job specifics.
• Establish department goals and empower associates to meet targets via teamwork.
• Develop adequate scheduling to manage customer volume.
• Train associates on performance and participate in appraisals.
• Create a welcoming environment and assist customers with product questions and locations.
• Inform customers of produce specials and offer samples to drive discovery.
• Inspect products for quality and freshness and take action as needed.
• Develop and implement a department business plan to achieve results.
• Coordinate sales promotions with store management.
• Educate associates about in-store promotions affecting the department.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Execute the department's promotional plan.
• Assist in budgeting, expense control and P&L review.
• Schedule price changes and update shelf tags.
• Oversee inventory processes and CAO procedures.
• Maintain proper temperatures in cases and coolers and log records.
• Enforce safety programs and report safety risks or incidents.
• Adhere to laws and company guidelines.
• Handle high-paced, sometimes stressful environments and conflicts professionally.
• Ensure accommodation needs where required.

Skills

Excellent communication

Math basics

Handle stressful situations

Food handler permit

Education

High School Diploma or GED

Job description

Jobtome is seeking a competent Produce Department Manager to lead a team in Bothell, WA. You will ensure exceptional customer service, maintain safety and cleanliness, and drive sales while meeting department goals.

Responsibilities include scheduling, training, inventory management, pricing, promotions, budgeting, and upselling product quality and freshness. Prior experience in produce or retail is a plus.