Produce Department Lead: Customer Experience & Operations

Jobtome; Bellevue (WA); On-site; USD 52,000 - 72,000; Full time

Job summary

Jobtome is seeking an outstanding Produce Department Manager to lead our team in Bellevue. You will ensure safe, clean environment, hitting sales and profit goals, and upholding quality standards while delivering exceptional customer service.

You will schedule, train, and develop associates, manage inventory, prices, and promotions, and collaborate with store management to create a department business plan that drives results. Strong communication and integrity are essential.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain inventory conditions, and train associates on inventory/stocking.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and reporting issues.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Excellent communication

Basic math

Work under pressure

Food handler permit

Education

High School Diploma or GED

Job description

Jobtome is seeking an outstanding Produce Department Manager to lead our team in Bellevue. You will ensure safe, clean environment, hitting sales and profit goals, and upholding quality standards while delivering exceptional customer service.

You will schedule, train, and develop associates, manage inventory, prices, and promotions, and collaborate with store management to create a department business plan that drives results. Strong communication and integrity are essential.