Produce Department Lead: Elevate Customer Experience

Jobtome; Snohomish (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtome is seeking a Produce Department Manager in Snohomish, WA to lead daily operations and deliver outstanding customer service. You will manage staffing, scheduling, inventory, promotions, and budgeting for the produce department while ensuring quality and safety standards.

You will train associates, set performance goals, and collaborate with store management to drive sales and guest satisfaction. This on-site role requires strong communication and leadership throughout the team.

Qualifications

• Excellent oral and written communication skills.
• Ability to handle stressful situations.
• Current food handler permit required upon employment.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate department information to associates.
• Establish department performance goals and empower staff to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train associates on performance and participate in appraisals.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Inform customers of produce specials and offer samples.
• Review products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve results.
• Create and execute promotions with store management.
• Inform and educate associates about promotions affecting the department.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in budgeting, expenses, profit and loss reviews.
• Schedule daily, weekly and monthly price changes by updating shelf tags.
• Plan and organize inventory and CAO processes; train staff accordingly.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Adhere to safety programs and report safety risks or incidents.
• Follow local, state and federal laws and company guidelines.
• Ability to work in a high-paced environment and manage conflicts.
• Ability to act with honesty and integrity in business information.

Skills

Communication skills

Stress management

Food handler permit

Basic math

Education

High School Diploma or GED

Job description

Jobtome is seeking a Produce Department Manager in Snohomish, WA to lead daily operations and deliver outstanding customer service. You will manage staffing, scheduling, inventory, promotions, and budgeting for the produce department while ensuring quality and safety standards.

You will train associates, set performance goals, and collaborate with store management to drive sales and guest satisfaction. This on-site role requires strong communication and leadership throughout the team.