Produce Department Lead – Customer Experience & Growth

Quality Food Centers; Snohomish (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Quality Food Centers in Snohomish, WA is seeking a Produce Department Lead to deliver outstanding customer experience by providing expert service, maintaining a safe, clean department, and achieving sales goals. You will monitor department performance, train associates, plan scheduling, and coordinate with store management on promotions and inventory while upholding our core values of respect, integrity and safety.

Join a team that values teamwork, accountability, and a commitment to quality.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate information to associates about company, department, and job specifics.
• Establish department performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train and develop associates on performance and participate in appraisals.
• Answer questions and assist customers about products in the department and store.
• Inform customers of produce specials and offer samples.
• Review quality and freshness, taking appropriate action.
• Develop and implement a department business plan to achieve results.
• Create sales promotions with store management.
• Inform and educate about promotions affecting the department.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management with budget, expense control, and P&L reviews.
• Schedule price changes and update shelf tags.
• Plan and organize inventory, train staff on CAO.
• Ensure proper temperatures and maintain temperature logs.
• Reinforce safety programs and report safety risks.
• Adhere to laws and company guidelines.
• Ability to work in high-paced and sometimes stressful environment.
• Ability to manage conflict professionally.
• Act with honesty and integrity regarding information.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential duties with or without accommodation.

Skills

Communication skills

Mathematics

Stress management

Food safety

Education

High School Diploma or GED

Job description

Quality Food Centers in Snohomish, WA is seeking a Produce Department Lead to deliver outstanding customer experience by providing expert service, maintaining a safe, clean department, and achieving sales goals. You will monitor department performance, train associates, plan scheduling, and coordinate with store management on promotions and inventory while upholding our core values of respect, integrity and safety.

Join a team that values teamwork, accountability, and a commitment to quality.