Produce Dept Lead: Customer Experience & Freshness

Quality Food Centers; Carnation (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

Quality Food Centers in Oregon is seeking a Produce Department Associate to deliver outstanding customer experiences, maintain a safe, clean environment, and help meet sales and quality goals for the department.

You will monitor duties, train associates, manage inventory and pricing changes, and support store management with promotions and budgeting. Strong communication and teamwork are essential for success.

Qualifications

• Excellent oral and written communication skills.
• Ability to handle stressful situations effectively.
• Knowledge of basic math for counting and transactions.
• Current food handlers permit upon employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate information to associates about company, department, and job specifics.
• Establish department performance goals and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create an environment where customers feel welcome and appreciated by answering questions.
• Inform customers of produce specials and offer samples to discover new items.
• Review product quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Inform and educate associates about in-store promotions.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Plan and organize the inventory process and CAO awareness.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Adhere to safety programs and report safety risks or incidents.
• Handle local, state, and federal laws and company guidelines.
• Ability to work cooperatively in high-paced and stressful environments.
• Ability to manage conflict constructively and honestly with customers and business data.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential job functions with or without accommodation.

Skills

Communication skills

Customer service

Stress management

Teamwork

Ability to work in fast-paced env

Education

High School Diploma or GED

Job description

Quality Food Centers in Oregon is seeking a Produce Department Associate to deliver outstanding customer experiences, maintain a safe, clean environment, and help meet sales and quality goals for the department.

You will monitor duties, train associates, manage inventory and pricing changes, and support store management with promotions and budgeting. Strong communication and teamwork are essential for success.