Produce Department Lead — Service, Growth & Quality

Quality Food Centers; Bothell (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

Quality Food Centers is seeking a Produce Department Lead to deliver outstanding customer experiences, ensure safe, fresh produce, and help achieve department sales and profit goals. This role supervises associates, manages scheduling, trains staff, and implements promotions while upholding QA standards.

You will monitor inventory, temperatures, and compliance with safety procedures, while fostering a welcoming store environment and strong teamwork.

Qualifications

• Excellent oral and written communication skills.
• Basic math knowledge (counting, addition, subtraction).
• Ability to handle stressful situations while maintaining poise.
• Current food handler permit required once employed.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department and job information to associates.
• Set department performance goals and empower team to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Inform customers of produce specials and offer samples to explore items.
• Review product quality and freshness and take action as needed.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions in partnership with store management.
• Educate associates about current and upcoming promotions affecting the department.
• Prepare and submit seasonal critiques for the sales/merchandising supervisor.
• Manage the period promotional plan for the department.
• Assist in budgeting, expense control, and financial reporting for the department.
• Schedule daily, weekly, and monthly price changes with shelf tags/promotions.
• Plan and organize inventory and CAO processes; train staff on stocking.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs kept.
• Reinforce safety programs, identify unsafe conditions and report issues.
• Report safety risks, theft or fraud as they occur.
• Adhere to laws and company guidelines.
• Work cooperatively in a fast-paced environment.
• Manage conflicts constructively.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to customers including minors, specials needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Skills

Communication

Math basics

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

Quality Food Centers is seeking a Produce Department Lead to deliver outstanding customer experiences, ensure safe, fresh produce, and help achieve department sales and profit goals. This role supervises associates, manages scheduling, trains staff, and implements promotions while upholding QA standards.

You will monitor inventory, temperatures, and compliance with safety procedures, while fostering a welcoming store environment and strong teamwork.