Produce Department Leader & Growth Coach

Food Lion; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Concord, NC seeks a Produce Department Manager to lead a busy department, hire and mentor associates, and drive customer-focused service. You will oversee scheduling, training, productivity, and daily labor, while ensuring proper inventory control and safety standards.

This role emphasizes achieving budgeted results, maintaining appearance and quality, and using store tools such as ACIS and CAO to optimize operations; hands-on leadership and strong communication are essential.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to lead and direct others, and meet physical requirements.

Responsibilities

• Manage the Produce Department, including hiring, training and development of associates.
• Supervise performance and conduct formal appraisals for direct reports.
• Daily labor management and coaching to achieve productivity goals.
• Provide leadership to promote Food Lion values and store strategy.
• Support budgeting, financial and operating results achievement.
• Ensure customer service excellence and a positive shopping experience.
• Maintain department appearance, quality, sanitation and safety standards.
• Use store tools (ACIS, CAO, reports) to manage scheduling, ordering and inventory.
• Ensure compliance with policies, local regulations and safety procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

People management

Problem solving

Willingness to learn

Education

High school diploma or equivalent

Tools

ACIS

CAO

Scheduling software

Inventory management systems

Job description

Food Lion in Concord, NC seeks a Produce Department Manager to lead a busy department, hire and mentor associates, and drive customer-focused service. You will oversee scheduling, training, productivity, and daily labor, while ensuring proper inventory control and safety standards.

This role emphasizes achieving budgeted results, maintaining appearance and quality, and using store tools such as ACIS and CAO to optimize operations; hands-on leadership and strong communication are essential.