Produce Department Manager - Lead & Elevate Customer Experience

Food Lion; Columbia (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Food Lion in Columbia, SC is seeking a Produce Department Manager to lead daily operations, hire and train staff, and drive performance to meet budgeted goals.

You will coach associates, schedule labor, maintain product quality and safety, and ensure exceptional customer service while upholding company standards.

This role requires strong leadership, communication, and the ability to manage inventory, control costs, and collaborate with store leadership.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability to lead and direct others.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position.

Responsibilities

• Manage the Produce Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management and training.
• Daily management of labor and coaching of associates to achieve productivity goals.
• Provide leadership to promote a culture reflecting Guiding Principles and Core Values.
• Support the achievement of budgeted financial and operating results.
• Maintain an atmosphere of enthusiastic customer service and a positive shopping experience.

Skills

Leadership

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Certified Food Safety Manager

Tools

ACIS

Scheduling system

Job description

Food Lion in Columbia, SC is seeking a Produce Department Manager to lead daily operations, hire and train staff, and drive performance to meet budgeted goals.

You will coach associates, schedule labor, maintain product quality and safety, and ensure exceptional customer service while upholding company standards.

This role requires strong leadership, communication, and the ability to manage inventory, control costs, and collaborate with store leadership.