Produce Department Leader - Elevate Customer Experience

Fry's Food and Drug; Surprise (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Job summary

Fry's Food and Drug, based in Arizona, is seeking a Produce Department team member to deliver outstanding customer service and maintain a safe, clean store environment. You will help meet sales goals, ensure product quality, and support promotions and pricing changes.

Responsibilities include coaching associates, scheduling to handle customer volume, and maintaining compliance with safety and QA standards. The role requires strong communication and basic math skills, with a focus on teamwork and

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Second language (if applicable) helpful.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job information to associates.
• Establish department performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train associates on performance and participate in appraisals.
• Create an welcoming environment and answer questions about products.
• Inform customers of specials and provide samples.
• Review product quality and freshness; take action as needed.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Educate associates about promotions and events.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Assist management with budget, expense control and P&L reviews.
• Schedule price changes and update shelf tags.

Skills

Communication skills

Math basics

Handling stress

Second language

Education

High School Diploma or GED

Tools

None

Job description

Fry's Food and Drug, based in Arizona, is seeking a Produce Department team member to deliver outstanding customer service and maintain a safe, clean store environment. You will help meet sales goals, ensure product quality, and support promotions and pricing changes.

Responsibilities include coaching associates, scheduling to handle customer volume, and maintaining compliance with safety and QA standards. The role requires strong communication and basic math skills, with a focus on teamwork and