Fresh Produce Specialist – Customer-First Experience

Fry's Food Stores; Sun City West (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

Fry's Food Stores in Sun City West, AZ is seeking a customer-focused team member to help deliver outstanding service and maintain a clean, safe store. You will assist the department manager in reaching sales goals and uphold the Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role emphasizes delivering excellent customer service, product knowledge, and teamwork in a fast-paced retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome and valued by answering questions about products
• Gain knowledge of products and respond to questions with suggestions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get what they want
• Adequately prepare, package, label and inventory department merchandise
• Review/inspect products for quality and freshness and take action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers and maintain logs
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment and reporting issues
• Notify management of customer or employee accidents
• Report safety risks or illegal activity to store management
• Ability to work cooperatively in a high paced and stressful environment
• Ability to manage conflict in a constructive manner
• Honesty and integrity regarding customer and business information
• Follow directions and seek assistance to resolve issues
• Provide support to minors, individuals with special needs, and older adults
• Must be able to perform essential functions with or without accommodation

Skills

Stressful situations

Effective communication

Basic math

Food handlers permit

Job description

Fry's Food Stores in Sun City West, AZ is seeking a customer-focused team member to help deliver outstanding service and maintain a clean, safe store. You will assist the department manager in reaching sales goals and uphold the Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role emphasizes delivering excellent customer service, product knowledge, and teamwork in a fast-paced retail setting.