Produce Dept Lead: Elevate Service, Quality & Growth

Jobtome; Village of Kenmore (NY); On-site; USD 19,000 - 30,000; Full time

Job summary

Jobtome is seeking a Produce Department leader to create an outstanding customer experience, maintain a safe and clean environment, and achieve department sales and profit goals while upholding quality standards across the store.

You will monitor duties of the Produce department, train associates, manage scheduling, and partner with store management to execute promotions and budgets. The role emphasizes teamwork, integrity, and customer service in a fast-paced setting.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.
• Able to work in a high paced and sometimes stressful environment.
• Ability to act with honesty and integrity regarding customer and business information.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process and CAO training
• Ensure proper temperatures in cases and coolers are maintained and temperature logs kept
• Reinforce safety programs and report safety issues or illegal activity
• Adhere to laws and company guidelines
• Ability to work cooperatively in high paced environments
• Ability to manage conflict in a reasonable, nonconfrontational manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary
• Provide support and assistance to minors, individuals with special needs, and older adults
• Must be able to perform essential job functions with or without accommodation

Skills

Excellent oral/written communication

Basic math

High-paced environment

Ability to manage conflicts

Honesty and integrity

Food handlers permit

Education

High School Diploma or GED

Any management experience

Any produce/retail experience

Job description

Jobtome is seeking a Produce Department leader to create an outstanding customer experience, maintain a safe and clean environment, and achieve department sales and profit goals while upholding quality standards across the store.

You will monitor duties of the Produce department, train associates, manage scheduling, and partner with store management to execute promotions and budgets. The role emphasizes teamwork, integrity, and customer service in a fast-paced setting.