Produce Clerk: Fresh Customer Experience Champion

Kroger-54356a7; Rochester Hills (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger is seeking an engaged team member to help deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals and ensure quality standards are met.

You will answer customer questions about products, maintain inventory, tag and display merchandise, and support safety and maintenance programs across the department.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job description

Kroger is seeking an engaged team member to help deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals and ensure quality standards are met.

You will answer customer questions about products, maintain inventory, tag and display merchandise, and support safety and maintenance programs across the department.